Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lisa Phillis-Petersen

Brisbane,QLD

Summary

Police, Highly skilled in strategic planning and operations management from Police and Witness

Protection background as Non-Commissioned Officer in Charge. Demonstrated ability to lead teams, manage resources, and coordinate complex logistics for successful mission completion. Strong problem-solving skills with proven ability to make critical decisions under pressure. Committed to efficient operations through careful planning, leadership, and communication.

Overview

24
24
years of professional experience

Work History

Planning and Operations Non-Commissioned Officer in Charge

Queensland Police Service
Brisbane, Queensland
04.2019 - Current
  • Served as a liaison between internal stakeholders and external partners.
  • Performed quality assurance inspections on products produced as part of an operational plan prior to deployment or implementation.
  • Ensured compliance with all applicable laws and regulations governing asset protection practices.
  • Evaluated existing organizational systems for compliance with relevant regulations regarding environmental protection measures.
  • Collaborated with state officials concerning standard practices pertaining to installation of fire protection devices.
  • Analyzed data security protocols to ensure protection from unauthorized access or malicious attacks.
  • Ensured compliance with all applicable laws related to consumer protection regulations.
  • Implemented measures to protect witnesses and victims associated with criminal cases.
  • Managed communications between clients, witnesses and opposing counsel throughout the duration of each case.
  • Worked closely with executive protection teams when high profile individuals visited the premises.
  • Provided protection for witnesses testifying at trials if requested by law enforcement officials.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
  • Negotiated with suppliers to secure cost-effective resources.
  • Analyzed key performance indicators to identify effective strategies.
  • Analyzed data to make decisions related to personnel management.
  • Resolved conflicts between employees in a timely manner.
  • Directed the recruitment process for new employees, including interviewing and selecting candidates.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Fostered a positive work environment by recognizing individual achievements.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Identified training needs for staff members and developed appropriate programs.
  • Identified needs of customers promptly and efficiently.
  • Assessed company operations for compliance with safety standards.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Examined completed work to detect defects and verify conformance to specifications.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Maintained up-to-date knowledge of industry trends in order to apply best practices.
  • Developed and implemented strategies to improve team performance and productivity.
  • Participated in potential new hire interviewing sessions to help identify qualified candidates.
  • Worked closely with human resources to support employee management and organizational planning.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided recommendations on strategic initiatives based on gathered evidence or insights derived from analysis of data sets.
  • Coordinated with other government agencies for information sharing and collaboration.
  • Maintained team compliance with professionalism guidelines and security team standards.
  • Interviewed and hired security personnel with strong skill sets and expertise.
  • Provided security awareness training to all employees, enhancing the overall security culture within the organization.
  • Analyzed security bulletins, gathering information on software vulnerabilities and patches.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Performed thorough background checks on potential employees to identify hiring risks.
  • Mitigated risk, accurately analyzing, and evaluating criminal information while processing crime scenes.
  • Opened investigations into issues brought up by individuals in community.
  • Drafted legal documents such as search warrants, subpoenas, arrest warrants, and indictments.
  • Maintained strict confidentiality and discretion in handling sensitive information and investigations.
  • Secured evidence from crime scenes, bodies, and secondary locations, carefully following sound evidentiary practices and chain of custody requirements.
  • Conducted integrity testing and compliance audits for corporate clients to identify vulnerabilities and prevent fraud.
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Monitored online activity of suspects using various social media platforms.
  • Collaborated with law enforcement and regulatory agencies to support criminal investigations and legal proceedings.
  • Managed surveillance of individuals, specific properties and events.
  • Prepared detailed investigative reports and presentations, summarizing findings and recommending actionable steps.
  • Negotiated with informants and leveraged human intelligence to advance investigations and achieve objectives.
  • Created process to capture, integrate, and maintain data supporting field information applications.
  • Analyzed vast amounts of data using forensic accounting methods to uncover hidden assets and fraudulent transactions.
  • Shortened criminal investigation lead time, executing operational protocol for criminal and non-criminal violations.
  • Attended training sessions to stay current on new investigative trends and technologies.
  • Launched undercover operations to better observe and obtain information on suspects.
  • Eliminated process discrepancies by accurately investigating organized crime, homicide, fraud and other major crime cases while preparing, submitting, and aiding district attorney prosecution cases.
  • Conducted undercover operations as required, adhering to legal and ethical standards to obtain information.
  • Developed strategies for gathering additional evidence or intelligence related to cases.

Police Officer

Queensland Police Service
Brisbane, Queensland
04.2001 - Current
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Partnered with team members to implement service initiatives and achieve team objectives.
  • Documented observations and actions by radioing information and completing reports.
  • Responded to emergency calls for service and provided assistance as needed.

Education

Bachelor of Nursing - Nursing

University of New England
University Of New England
01-1992

Skills

  • Operational planning, Leaid high impact team in risk and strategic planing and risk mitigation strategies
  • Data analysis - Intelligence Analyst
  • Regulatory compliance - Re writing Police and Procedure Manual, Witness Protections, Crime and Corruption Commission 2023
  • Quality assurance: Standard of Operational preparedness and readiness expectations Improve of process and identifiy opportunities for growth and development
  • Risk assessment - oversee the preparedness of operational orders for legislative compliance and
  • Project management with competing priorities and staff management
  • Conflict resolution - Gallop Clifton Strengths and building awareness Self and others
  • Employee training: Identify and support staff for skills in relation to self and others, supporting a continuously improving and engaging workforce
  • Stakeholder engagement, internal and external engagement The ability to work effectively with all levels of engagement
  • High level of time management skills
  • Innovation management
  • Process improvement: redevelop operational and situational security operational plans, incorporating risk-mitigating strategies compliant with human rights and legal authorities
  • Leadership development: Engage staff in opportunities for growth
  • Implementation of Human Rights Legislation Framework for Operational compliance
  • Resilient and able to adapt to changing circumstances by remaining resilient and open to changing dynamics and expectations
  • Interagency coordination, negotiating outcomes, and expectations
  • Drive a high-performance team, valuing the individual contribution, and fostering a positive team-building culture, supporting whole of government, our people matter capability

Affiliations

  • Mindfulness
  • Fitness
  • Pilates
  • Family

Timeline

Planning and Operations Non-Commissioned Officer in Charge

Queensland Police Service
04.2019 - Current

Police Officer

Queensland Police Service
04.2001 - Current

Bachelor of Nursing - Nursing

University of New England

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Lisa Phillis-Petersen