Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Lisa PIOREK

COIMADAI,VIC

Summary

Dynamic Debtors Supervisor at Don Watson Pty Ltd with proven expertise in implementing administrative procedures and enhancing office productivity. Skilled in data entry and document organization, I excel in leadership and problem-solving, driving team success and improving workflow efficiency. Committed to fostering strong customer relationships and developing staff capabilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Debtors Supervisor

Don Watson Pty Ltd
Bacchus Marsh, VIC
02.2025 - Current
  • Completed data entry tasks across multiple software applications, featuring Excel spreadsheets and Word documents.
  • Developed and implemented administrative procedures to ensure efficient workflow.
  • Assisted in the recruitment process by screening resumes of potential candidates.
  • Processed incoming mail daily including sorting out important items that need immediate attention.
  • Participated in weekly staff meetings to discuss progress on current projects.
  • Implemented new software and technology solutions to enhance office productivity.
  • Facilitated communication between departments to support project completion and goal achievement.
  • Implemented filing systems to improve document organization and retrieval.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
  • Supervised administrative staff, delegating tasks and managing workload distribution.
  • Handled correspondence, including drafting emails, memos, and reports for senior management.
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Researched and prepared reports required by management or governmental agencies.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Resolved customer complaints or answered customers' questions.
  • Guided employees in handling difficult or complex problems.

Personal Trainer

Royale Fitness
Bacchus Marsh, Vic
01.2014 - 01.2019
  • Maintained a clean environment by wiping down equipment after each use by a client.
  • Assisted clients in setting realistic short-term and long-term goals.
  • Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
  • Demonstrated various exercises with the use of free weights and machines.
  • Motivated clients to reach their personal best by providing positive reinforcement.
  • Educated clients about the benefits of regular exercise and healthy eating habits.
  • Explained principles of nutrition including basic dietary guidelines to help optimize results.
  • Scheduled appointments with clients and communicated effectively with them via phone or email.
  • Organized group classes for small groups or large groups depending on client's preferences.
  • Created nutritional plans that support overall health goals of clients.
  • Provided instructions in proper form, technique, and safety when performing exercises.
  • Performed administrative duties such as billing customers or ordering supplies as needed.
  • Maintained records of client's performance data such as weight loss, muscle gain.

Education

High School Diploma -

Kingsbury Technical School
Melbourne, VIC
12-1987

Skills

  • Data entry and document organization
  • Administrative procedures and office management
  • Employee recruitment and onboarding
  • Software implementation and training
  • Problem solving
  • Leadership skills
  • Document organization
  • Customer relationship management
  • Customer service
  • Staff development
  • Performance management
  • Expectation setting
  • Documentation and reporting

Affiliations

  • Have currently enjoyed gardening
  • Show Miniature Dachshund in the show world
  • Breed Miniature Dachshunds
  • Fitness

Accomplishments

  • Noosa Triathlon 2012
  • Working at Don Watson for 23 Years
  • Fitness award from Fitness Australia
  • Fitness challenge 2013
  • Fitness award for person at Royale Fitness 2013

Certification

  • manual drivers license
  • Personal Trainer

References

References available upon request.

Timeline

Debtors Supervisor

Don Watson Pty Ltd
02.2025 - Current

Personal Trainer

Royale Fitness
01.2014 - 01.2019

High School Diploma -

Kingsbury Technical School

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Lisa PIOREK