Lisa Prindesis
Gregory Hills,NSW
Summary
Customer service expert with a proven ability to enhance dining experiences through effective team collaboration. Demonstrated proficiency in cash handling and operational efficiency. Consistently recognized for delivering exceptional service and fostering positive customer relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress/Floor Staff Member
El Patron
Gregory Hills
07.2022 - Current
- Provided excellent customer service to enhance dining experience.
- Took food and drink orders accurately and efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new staff on restaurant policies and procedures.
- Handled cash transactions and processed payments securely.
- Suggested menu items to customers based on preferences and specials.
- Developed positive relationships with regular customers through friendly conversation.
- Checked back with customers throughout meal service to ensure satisfaction.
Customer Sales Assistant
Target
Redbank Plains, QLD
01.2020 - 02.2022
- Assisted customers in selecting merchandise and navigating store layouts.
- Processed transactions efficiently using point-of-sale systems.
- Maintained product displays to ensure a visually appealing shopping experience.
- Trained new staff on customer service protocols and store procedures.
- Maintained cleanliness of sales floor and stockroom areas.
- Responded to customer questions about products and services.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Assessed customer needs and provided product recommendations accordingly.
- Assisted with restocking shelves and straightening displays.
Check in agent
Dnata Airport Services
05.2016 - 09.2018
- Greeted passengers and verified travel documents during check-in process.
- Managed baggage handling and ensured proper tagging and routing.
- Assisted passengers with special needs and provided necessary accommodations.
- Informed customers of luggage weight restrictions and checked luggage sizes for compliance with regulations.
- Checked passengers in for flights using airline computer systems.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Printed itineraries and tickets for passengers each day.
Education
High School Diploma -
Robert Townson High School
Skills
- Customer service
- Cash handling
- Staff training
- Attention to detail
- Safe food handling
- Special dietary requirements
- Team collaboration
- Problem solving
- Special event coordination
- Accurate money handling
- Table setting
- Beverage service
- Food running
- Table turnover
Certification
nsw responsible service of alcohol certificate
Timeline
Waitress/Floor Staff Member
El Patron
07.2022 - Current
Customer Sales Assistant
Target
01.2020 - 02.2022
Check in agent
Dnata Airport Services
05.2016 - 09.2018
High School Diploma -
Robert Townson High School