Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Rashleigh

Bendigo,VIC

Summary

Dynamic professional with extensive experience at Bendigo Health, excelling in change management and stakeholder engagement. Proven track record in leading LMS innovations and enhancing training frameworks, resulting in improved service delivery. Adept at project coordination and process design, driving organisational growth through effective learning solutions, and strategic partnerships.

Overview

25
25
years of professional experience

Work History

Manager, Corporate Education and Systems

Bendigo Health
Bendigo, VIC
01.2023 - Current

Strategic Leadership & Governance Team & Stakeholder Management Program & Project Delivery Learning Design & Development Data, Compliance & Continuous Improvement

  • Lead strategy, planning, and innovation for LMS operations and corporate education.
  • Oversee LMS governance, ensuring performance, scalability, and integration with workforce systems.
  • Manage vendor contracts and corporate training budgets.
  • Guide the LMS team for timely service delivery aligned with governance frameworks.
  • Manage and guide the Corporate Education and LMS teams for effective service delivery.
  • Collaborate with Directors, Managers, and stakeholders to align learning initiatives with organisational goals.
  • Support regional education teams and promote consistency across education systems.
  • Lead the design, implementation, and evaluation of:Mandatory learning frameworks
    Staff development programs
    Leadership development aligned with succession planning
    Staff wellbeing and cultural programs (e.g. Harmony Program, Values in Action)
  • Manage LMS projects including upgrades, enhancements, and new functionalities.
  • Apply instructional design principles to develop engaging e-learning content.
  • Work with SMEs to align content with organisational training needs.
  • Create and maintain user resources, policies, and guidelines.
  • Conduct business process reviews to ensure compliance and support planning.
  • Analyse LMS data to identify trends and improvement opportunities.
  • Apply change management principles to support program rollouts.

Education and Organisational Development Co-ordinator – Corporate Education and Systems

Bendigo Health
06.2022 - 03.2023
  • Develop and deliver the corporate learning and development framework for managers and staff that aligns with organisational strategic direction, vision and values.
  • Uphold the governance and processes set by the Training Learning & Development Committee.
  • Collaborate with other learning and development teams and stakeholders to develop and maintain an organisational training calendar.
  • Provide education solutions within the corporate training budget for the provision of approved learning and development activities.
  • Provide oversight to courses and programs for the delivery of leadership and other professional development activities.
  • Engage third party training providers to provide learning solutions based on a staff, department and organisational training needs analysis.
  • Work collaboratively with other education teams, departments or stakeholders to provide a consistent and structured approach to learning development and training delivery.
  • Use effective learning and development strategies to design, build and evaluate training to ensure it is meeting learning objectives that contribute to positive and measurable learning outcomes.
  • Develop and review curriculum that incorporates different modes of training and applies adult learning principles.
  • Maintain current knowledge of Learning & Development innovation, best practice and future trends.
  • Develop content and courses.
  • Facilitation.
  • Reporting and Evaluation of Programs.

People and Culture Project Manager

Bendigo Health
12.2019 - 06.2022
  • Planning, design, develop, implement and evaluation of the People and Culture Staff Health and Wellbeing initiative in response to Covid.
  • Change Management & Training Co-ordination for People and Culture Regional Payroll Projects (Bendigo Health & 13 Regional Health Services).
  • Training Needs Analysis.
  • SWOT Analysis.
  • Gap Analysis.
  • Evaluation of Programs.
  • Project Documentation.
  • Stakeholder Engagement.
  • Communications.
  • Development of project, training and communication plans for eRecruit upgrade.
  • Development and coordination of online education and training resources.
  • Carry out project planning, scheduling, estimating, tracking and reporting against project activities in consultation with the project sponsors.
  • Manage relationships with vendors at the specified governance level.
  • Manage and coordinate stakeholder meetings and meeting documentation.
  • Business Case development and reporting for Board and Executive submissions.

Change and Training Manager

Bendigo Health
03.2018 - 06.2018
  • Develop and implement Change Management Plan for Mental Health Division for the roll out of the CP-DMR.
  • Develop and implement Training Plan for Mental Health Division for the rollout of the CP-DMR training.
  • Maintain and report on training statistics.
  • Assist in Training Sessions.
  • Weekly status reports for the Senior Executive Team.
  • Assistance in GO Live activities.

Redesign Business Analyst

Bendigo Health
06.2017 - 06.2018
  • Redesign current workflows and process mapping.
  • Process Mapping of Clinical and Non-Clinical Workflows throughout the hospital.
  • Create Work packages for Project Officers.
  • Project specification documents.
  • Functional Analysis of current systems.
  • Preliminary scoping and projected training costs report.

Organisational Development Co-ordinator

Bendigo Health
06.2012 - 06.2017
  • Project Co-ordination of the Great Manager, Great Results Leadership Development program utilising the Victorian Public Sector Framework.
  • Co-ordination of the implementation of the cross-organisational Staff Education and Training program.
  • Create, plan and manage annual training calendar.
  • Build partnerships with internal departments and managers to ensure the success and engagement of the Great Manager, Great Results program.
  • Develop programs to work with Managers on Personal Development, Performance and team building initiatives.
  • Co-ordinate implementation of the Hardwiring Excellence project.
  • Co-ordinate the People Matters and Pulse Survey.
  • Co-ordinate and facilitate Customer Service Training.
  • To develop and conduct targeted Training Needs Analysis to ensure training and development needs associated with the Bendigo Hospital Project are addressed.
  • Co-ordinate the efficient and effective delivery of the Staff Development Program (SDP) and the Great Manager, Great Results (GMGR) Management and Leadership Development Program, including liaison with internal and external facilitators, scheduling, evaluation, reporting, process review and redesign.
  • Monitor the Education and Training budget.
  • Contract Preparation for Facilitators and Vendors.
  • Prepare monthly, annual and ad hoc reports for relevant internal and external stakeholders regarding GMGR attendance and evaluation outcomes.
  • Develop online content for GMGR.
  • Develop workshop content for the Staff Development Programs.
  • Presenter for internal customer service training currently rolling out to all Bendigo Health staff as part of the Studer Project.
  • Co-ordinate all education programs rolled out to the Organisation in line with the Strategic Plan.
  • Plan and Co-ordinate training for the Digital Medical Record implementation, and new equipment for staff moving to the new building.

Organisational Development and Improvement Administrator

Bendigo Health
01.2011 - 01.2012

Executive Assistant

01.2010 - 12.2010

Event Manager

01.2005 - 12.2010

Organisational Development Administrator

Right Management Consultants
01.2001 - 12.2005

Education

Graduate Diploma - Project Management

Southern Cross University

Change Management

Prosci

Six Sigma White Belt -

Certificate - Crucial Conversations

Vital Smarts

Influencer Training

Vital Smarts

Skills

  • Ability to Influence & Engage
  • Strategic Planning
  • Stakeholder Engagement
  • Change Management
  • Process Design & Improvement
  • Project Documentation
  • Project Coordination
  • Vendor Management
  • Project Implementation
  • Service Delivery Management
  • Innovation Management

Timeline

Manager, Corporate Education and Systems

Bendigo Health
01.2023 - Current

Education and Organisational Development Co-ordinator – Corporate Education and Systems

Bendigo Health
06.2022 - 03.2023

People and Culture Project Manager

Bendigo Health
12.2019 - 06.2022

Change and Training Manager

Bendigo Health
03.2018 - 06.2018

Redesign Business Analyst

Bendigo Health
06.2017 - 06.2018

Organisational Development Co-ordinator

Bendigo Health
06.2012 - 06.2017

Organisational Development and Improvement Administrator

Bendigo Health
01.2011 - 01.2012

Executive Assistant

01.2010 - 12.2010

Event Manager

01.2005 - 12.2010

Organisational Development Administrator

Right Management Consultants
01.2001 - 12.2005

Graduate Diploma - Project Management

Southern Cross University

Change Management

Prosci

Six Sigma White Belt -

Certificate - Crucial Conversations

Vital Smarts

Influencer Training

Vital Smarts
Lisa Rashleigh