Lisa Rasmussen
Flinders View,QLD
Summary
Driven and resourceful administrative professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Dedicated and loyal, with excellent experience in the administration industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Executive Assistant
Catalyst Church Inc
01.2019 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Handled incoming and outgoing mail, email and faxes.
- Screened personal and business calls and directed to appropriate party.
- Wrote reports, executive summaries and newsletters.
Legal Secretary
Morrison Lawyers
09.2012 - 06.2014
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Obtained signatures from attorneys for legal documents.
- Created, indexed, and maintained client binders.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Screened telephone calls and forwarded to appropriate departments.
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
Warehouse Packer
Australian Pharmaceuticals Industries
05.2010 - 09.2012
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Created shipping labels to complete daily order processing.
- Loaded merchandise into specific packages suited for product dimensions.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Reviewed order slips, picked products and staged merchandise to be shipped.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Managed timely and effective replacement of damaged or missing products.
Senior Legal Secretary
Morrison Lawyers
11.2005 - 12.2008
- Organized files for court proceedings.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Obtained signatures from attorneys for legal documents.
- Created, indexed, and maintained client binders.
- Filed documents with courts on behalf of attorney.
- Screened telephone calls and forwarded to appropriate departments.
- Developed and maintained filing and retrieval systems.
- Diligently edited legal correspondence for grammar and spelling.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Legal Secretary
Robbins Watson
05.2000 - 11.2005
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Diligently edited legal correspondence for grammar and spelling.
- Created, indexed, and maintained client binders.
- Scheduled and made appointments for [Number] attorneys.
- Obtained signatures from attorneys for legal documents.
- Prepared and processed invoices for attorney billing.
- Assisted with preparation of trial materials and documents.
- Developed and maintained positive relationships with clients and colleagues.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Paralegal
Morrison Lawyers
02.1993 - 05.2000
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Prepared legal briefs, motions, and pleadings.
- Conferred with clients and other involved parties to gather and track case information.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Junior Sales Assistant
Jensens Shoes
02.1991 - 02.1993
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
Certificate III - Nail Technician
TAFE Queensland - Bremer, Queensland
Bundamba, Queensland07.2018
Certificate III - Transport & Logistics
TAFE Western Sydney
Sydney, New South Wales08.2011
Graduate Certificate - Legal Studies
TAFE Queensland - Bremer
Bundamba, Queensland07.1993
Skills
- Commissioner for Declarations - registered since 1997
- Blue Card Holder
- Confidentiality and Discretion
- Information Confidentiality
- Logistics and Schedule Management
- Goal Minded
- Microsoft Office
- Administrative Policies
- Office Administration
- Document Filing and Retrieval
- Congregational Care
- Proper Phone Etiquette
- Executive Calendars
- Strong Problem Solver
- Administration Management
- Answer Multi-Line Phone Systems
- Executive Support
- Administrative Support Specialist
- Filing
- Maintain Filing Systems
- Grammar Understanding
- Call Screening
- Office Supplies and Inventory
Timeline
Executive Assistant
Catalyst Church Inc
01.2019 - Current
Legal Secretary
Morrison Lawyers
09.2012 - 06.2014
Warehouse Packer
Australian Pharmaceuticals Industries
05.2010 - 09.2012
Senior Legal Secretary
Morrison Lawyers
11.2005 - 12.2008
Legal Secretary
Robbins Watson
05.2000 - 11.2005
Paralegal
Morrison Lawyers
02.1993 - 05.2000
Junior Sales Assistant
Jensens Shoes
02.1991 - 02.1993
Certificate III - Nail Technician
TAFE Queensland - Bremer, Queensland
Certificate III - Transport & Logistics
TAFE Western Sydney
Graduate Certificate - Legal Studies
TAFE Queensland - Bremer
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