Summary
Work History
Education
Skills
Work Experience and Volunteer Work
Timeline
Generic
Lisa Rowlinson

Lisa Rowlinson

Armidale,NSW

Summary

I'm a middle-aged woman who is dedicated, enthusiastic, and wants to make a difference, and I can work independently or as part of a team. I enjoy providing assistance, helping the community. I'm a mother of four who has had many obstacles to overcome with a high-needs child and high-tension situations.

I'm a compassionate healthcare professional skilled in patient care, effective communication, and maintaining cleanliness. Demonstrated ability to assist with daily living activities and uphold food safety standards.

I also have a passion for being a sales assistant, communicating, helping, supporting, and giving the best possible customer care.

I'm also eager to learn new skills.

Work History

Food Distributor, ARC Volunteer

David Bell
Ambervale Rosemeadow, NSW
2017 - 2018
  • Prepared and packaged food items according to safety standards.
  • Collaborated with team members to meet daily distribution goals.
  • Assisted in loading and unloading delivery trucks with food supplies.
  • Participated in weekly meetings with management team members to discuss progress on projects.
  • Provided customer service by answering inquiries about product availability, pricing, and delivery times.
  • Organized products in storage areas to ensure efficient distribution.

Youth Volunteer, YSMP

David Bell
Ambervale Rosemeadow, NSW
2017 - 2018
  • Assisted in planning and executing educational workshops for participants.
  • Maintained a safe and welcoming environment during all volunteer activities.
  • Set up and cleaned up after activities.
  • Communicated with staff and other volunteers to coordinate services and address concerns.
  • Developed professional relationships with youth, co-workers and fellow volunteers.
  • Supported children's activities by answering questions, explaining instructions, and helping individuals complete tasks.
  • Served snacks to participant groups and leaders.

Sales Assistant, Scarlets Web Volunteer

Maggie
Fairfield, NSW
2008 - 2008
  • Set up the whole shop and shop front.
  • Counting daily intake and putting money into safe
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Maintained store organization and cleanliness to enhance shopping experience.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed store operations, including opening and closing procedures, cash handling, and customer servic

Sales Assistant, Used and Abused

Raymond Dent
Newtown
2007 - 2007
  • Opening and closing of the shop.
  • Assisted customers with product inquiries and purchases.
  • Coordinated inventory management and stock replenishment.
  • Maintained attractive product displays to enhance customer engagement.
  • Assisted customers with returns, exchanges and refunds.
  • Maintained cleanliness of the sales floor area at all times.
  • Accepted and completed cash, check and credit card payments.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Assisted in creating displays to promote products.
  • Managed cash register transactions accurately and efficiently.

Sales Assistant

Fruit and Veg Market
QLD, QLD
2003 - 2003
  • Assisted customers with product selections and inquiries.
  • Processed sales transactions using point-of-sale systems.
  • Maintained inventory levels and organized stock displays.
  • Implemented merchandising strategies to attract customer attention.
  • Conducted regular checks on product quality and presentation standards.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided assistance with product selection.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of the sales floor area at all times.
  • Accepted and completed cash, check and credit card payments.

Sale Assistant Butcher

Meat Market
QLD, QLD
2003 - 2003
  • Opening and Closing of Shop.
  • Cash handling.
  • Banking
  • Assisted in preparing and cutting various meats for customer orders.
  • Maintained cleanliness and organization of workstations and storage areas.
  • Operated meat processing equipment following safety protocols.
  • Monitored inventory levels and reported shortages to management promptly.
  • Ensured compliance with health regulations and food safety standards daily.
  • Processed customer orders quickly and accurately.
  • Kept track of inventory levels and placed orders when necessary.
  • Assisted head butcher with cutting large pieces into smaller portions for sale or storage.
  • Provided customer service at the counter including helping customers select the right cuts of meat.
  • Cleaned saws, knives, hooks, scales, tables, and other equipment used in the butchering process.
  • Labeled and stored cut meats in refrigerators according to company policy.
  • Monitored product temperature throughout the day to ensure freshness.
  • Weighed, priced, and wrapped various cuts of meat for customers.
  • End of shift Chemical Cleaning

Assistant in Nursing

Southern Cross
Adelaid , S.A
2001 - 2002
  • Assisted patients with daily living activities and personal care tasks.
  • Maintained accurate patient records and documents.
  • Provided emotional support to patients and their families during challenging times.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Helped residents walk with or without self-help devices.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

Before and After School Care Assistant

Vocational Care Adelaid
Adelaid , S.A
2000 - 2001
  • Supervised children in various activities to ensure safety and engagement.
  • Assisted with meal preparation and distribution during daily mealtimes.
  • Organized educational and recreational activities to promote child development.
  • Communicated effectively with parents about children's needs and progress.
  • Maintained cleanliness and organization of play areas and learning spaces.
  • Monitored children's behavior and implemented positive guidance strategies.
  • Observed and monitored the safety of all children in care.
  • Maintained cleanliness of facility by wiping down surfaces, washing dishes, sweeping floors.

Shop Assistant

Fish and Chip Shop
Semaphore , S.A
2000 - 2001
  • Opening and Closing of Shop
  • Maintained store organization and cleanliness to enhance shopping experience.
  • Managed cash register transactions accurately during peak hours.
  • Handled customer complaints with professionalism and empathy.
  • Supported inventory management by tracking stock levels regularly.
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Greeted customers and provided assistance with product selection.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted chefs in food preparation and cooking tasks.
  • Cleaned dishes, pots, pans and utensils.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Communicated effectively with co-workers regarding daily tasks assigned.
  • Maintained a neat work station throughout shift hours.
  • Followed all health code guidelines when handling food items.
  • Disposed of garbage according to health regulations.
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.

Assistant in Nursing

Anita Villa Nursing Home
Katoomba
1998 - 2000
  • Assisted patients with daily living activities and personal care tasks.
  • Maintained accurate patient records and documentation for healthcare staff.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Educated patients and families about health management and self-care techniques.
  • Provided emotional support to patients and their families during challenging times.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Helped residents walk with or without self-help devices.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Assisted residents in preparing for activities and social programs.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

Shop Assistant

Charcoal Chicken
Ingleburn
2000 - 2000
  • Processed customer transactions accurately using point-of-sale systems.
  • Managed cash register operations and ensured balanced cash drawers.
  • Prepared ingredients by washing and chopping.
  • Maintained cleanliness of workstations and adhered to food safety guidelines.
  • Stocked supplies and organized inventory for efficient kitchen operations.
  • Worked in fast-paced, ever-changing environment.
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Kept track of supplies used in the kitchen to ensure restocking when necessary.
  • Cooked a variety of foods according to customer orders or supervisors' instructions.
  • End of shift cleaning and closing of the shop.

Cleaner

Coles
Katoomba
1999 - 1999
  • Maintained cleanliness in assigned areas using appropriate cleaning supplies.
  • Operated floor scrubbers and vacuum cleaners to ensure thorough sanitation.
  • Disposed of waste and recyclables following company guidelines.
  • Reported maintenance issues to management for prompt resolution.
  • Assisted team members in deep cleaning projects as needed.
  • Followed safety protocols to maintain a safe working environment.
  • Communicated effectively with staff regarding cleaning schedules and priorities.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Scrubbed walls to remove scuff marks or stains.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

receptionist

Hair and Beauty studio
Port Macquarie
1999 - 1999
  • Greeted visitors and directed them to appropriate personnel.
  • Managed incoming calls and managed appointments.
  • Made cuppers.
  • Shampooed hair and solution mixing.
  • Maintained a clean and organized reception area for visitors.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Swept floor.

sales assistant Pastry cook

Martins cakes
Dee Why
1997 - 1998
  • Assisted customers with product selection and answered inquiries.
  • Maintained inventory levels and organized stock displays effectively.
  • Monitored freshness of produce and ensured quality standards were met.
  • Greeted customers and provided assistance with product selection.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of the sales floor area at all times.
  • Accepted and completed cash, check and credit card payments.
  • Performed cashier duties, processing payments, and issuing receipts or change due.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Used point-of-sale systems to track inventory levels and properly restock shelves.
  • Decorated cakes with intricate designs and patterns.
  • Prepared doughs, fillings and icings according to recipes.
  • Ensured that all equipment was properly cleaned, maintained, stored and calibrated regularly.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Stocked shelves with freshly baked goods throughout the day, as needed.
  • Opening and closing of the store.
  • Banking

Shop Assistant

Go-Lo
Emu plains
1997 - 1997
  • Managed cash register transactions accurately during peak hours.
  • Handled customer complaints with professionalism and empathy.
  • Organized promotional displays to attract customer attention effectively.
  • Supported inventory management by tracking stock levels regularly.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Greeted customers and provided assistance with product selection.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Operated the cash register to process customer purchases accurately and efficiently.
  • Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
  • Maintained accurate inventory levels through regular stock checks.
  • Maintained work area organization and cleanliness to uphold production levels and safety standards.
  • Helped shop personnel complete assignments.

Shop Assistant

Gourmet Chicken
Katoomba
1996 - 1996
  • Maintained store organization and cleanliness to enhance shopping experience.
  • Managed the cash register, banking, and transactions accurately.
  • Prepare food handling.
  • Cook orders
  • Supported cooking staff by monitoring food cooking times and temperatures.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Assisted team members in deep cleaning projects as needed.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.

Education

Certificate 3 in Business -

TAFE NSW
NSW
01-2025

Certificate - Basic Computer

TAFE NSW
NSW
01-2025

Surviving Your Adolescents -

New England Northwest Armidale
Armidale, NSW
01-2024

Basic Computer -

TAFE NSW
NSW
01-2020

Certificate 1 Business -

TAFE NSW
NSW
01-2019

RSA -

Nsw Office of Liquor Gambling And Racing
Nsw
01-2016

Supporting Our School Community -

Sackville St Public School
Ingleburn, NSW
01-2015

Retail Certificate 3 -

TAFE NSW
NSW
01-2010

Certificate 2 in Skills For Work And Training -

TAFE NSW
NSW
01-2010

Certificate in Preparation For Work And Study -

TAFE NSW
NSW
01-2008

RSA And RCG -

Bar Max
01-2005

Literacy And Numeracy, Pre-Vocational -

TAFE NSW
NSW
01-2001

Adult Education -

Tafe
Wentworth, NSW
01-1999

First Aid -

Anita Villa Nursing Home
Katoomba, NSW
01-1998

Year 9 -

Lithgow High School
Lithgow, NSW
01-1996

Skills

  • Food safety standards
  • General housekeeping
  • Effective communication
  • Record keeping
  • Patient care
  • Reliable team player
  • Supporting personal needs
  • Cash handling
  • Banking
  • Work independently
  • Time management
  • Organization skills
  • Window displays
  • Problem solving
  • Sales experience
  • Communication skills
  • Food presentation
  • Cleaning and organization
  • Willingness to learn
  • Keen Worker

Work Experience and Volunteer Work

  • Food distributor, ARC volunteer 2017/2018
  • Youth Spirit Mentoring Program volunteer, 2018
  • Scarlet's Web Volunteer 2008
  • Before and After School Care, South Australia 2002
  • All systems go mobile QLD 2000
  • Waterson Mobile QLD 2000
  • Hair and Beauty Studio NSW 1999

Timeline

Food Distributor, ARC Volunteer

David Bell
2017 - 2018

Youth Volunteer, YSMP

David Bell
2017 - 2018

Sales Assistant, Scarlets Web Volunteer

Maggie
2008 - 2008

Sales Assistant, Used and Abused

Raymond Dent
2007 - 2007

Sales Assistant

Fruit and Veg Market
2003 - 2003

Sale Assistant Butcher

Meat Market
2003 - 2003

Assistant in Nursing

Southern Cross
2001 - 2002

Before and After School Care Assistant

Vocational Care Adelaid
2000 - 2001

Shop Assistant

Fish and Chip Shop
2000 - 2001

Assistant in Nursing

Anita Villa Nursing Home
1998 - 2000

Shop Assistant

Charcoal Chicken
2000 - 2000

Cleaner

Coles
1999 - 1999

receptionist

Hair and Beauty studio
1999 - 1999

sales assistant Pastry cook

Martins cakes
1997 - 1998

Shop Assistant

Go-Lo
1997 - 1997

Shop Assistant

Gourmet Chicken
1996 - 1996

Certificate 3 in Business -

TAFE NSW

Certificate - Basic Computer

TAFE NSW

Surviving Your Adolescents -

New England Northwest Armidale

Basic Computer -

TAFE NSW

Certificate 1 Business -

TAFE NSW

RSA -

Nsw Office of Liquor Gambling And Racing

Supporting Our School Community -

Sackville St Public School

Retail Certificate 3 -

TAFE NSW

Certificate 2 in Skills For Work And Training -

TAFE NSW

Certificate in Preparation For Work And Study -

TAFE NSW

RSA And RCG -

Bar Max

Literacy And Numeracy, Pre-Vocational -

TAFE NSW

Adult Education -

Tafe

First Aid -

Anita Villa Nursing Home

Year 9 -

Lithgow High School
Lisa Rowlinson