Lisa Ruff

• Oversee the operation of a 2500 person camp to include Housekeepers, Retail, Dining, Kitchen, Administration, Maintenance & Mine Site cleaning
• Attend daily HOD's meetings & generate minutes and actions
• Leadership walks with the client & report findings in Velocity
• Roster all ISS Staff & book flights in Workflow
• Weekly flight checks
• Review departmental SWP's & check staff have completed their take charges
• Report & enter any H&S issues in Velocity & INX
• Attend daily meetings with the client, Roy Hill
• Work in collaboration with P&C to conduct staff performance meetings & disciplinaries
• Enter staff schedules in Kronos for payroll
• Resolve Payroll queries
• Oversee VIP events & family days by organising menus with Chef, table settings & logistics
• Resolve staff conflicts & conduct Record of Interviews
• Conduct breakfast & Dinner audits to ensure we are in line with the Roy Hill scope as well as checking for allergens
• Liaise with onsite medics if staff need to fly home urgently
• Approving & Processing annual leave

• Personal errands -organising cleaners, bills, maintenance issues

• Research using ASIC & Business news

• Diary management

• Coordinating small non-customer related projects

• Event management

• Accounts payable and liaising with external bookkeeper

• Bank account reconciliation

• HR and recruitment admin and processes

• Office management and upkeep of the office

• Stationary orders

• Organisation of Company events

• Assisting consultants to deliver maximum value to customers

• Contracts admin, marketing, recruitment

• Administration Support to 2 Partners and 5 Associates

• Travel/Hotel bookings & visas

• Maintaining Outlook calendar for Manager and contracts, arranging meetings, ensuring rooms with correct equipment is available

• Monthly billing to include credit notes

• Running debtor reports and following up with client's

• Conducting ASIC & Land Registry searches

• Maintaining an accurate filing system for the project both electronically and hard copy

• Completion of compliance checks for new matters

• Monitoring work in progress and generating report for the Partners

• Liaison with all Norton Rose International Offices

• Undertake research for the client and provide invoice breakdowns

• Resolution of queries with clients

• Process credit card statements

• Build and maintain professional relationships with clients and with business units within Norton Rose

• Organise & set up VIP events for stakeholders, Chairman & CEO