Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Saunders

Mackay,Qld

Summary

I am the owner operator of Focus Hair Education. I have had this training business for 2 years

I am a proven leader in vocational education at CQUniversity for 30 years, I am adept in classroom management and curriculum development, significantly enhancing student retention. Excelled in mentoring .Excellent mentoring skills with new staff members Specializes in technical training and leadership development, employing industry expertise to foster learning and professional growth. Motivated Hairdressing Instructor with integrated technology expertise provides classroom atmosphere conducive to continuous learning and student retention. Demonstrated experience and success teaching adult learners. Promotes student success through timely communication, growth-based feedback and strategy implementation that meet student needs.

Overview

37
37
years of professional experience

Work History

Leading Vocational Teacher

CQUniversity
02.1992 - 12.2022
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and growth for all apprentices
  • Supported students in developing Hairdressing skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among all apprentices.
  • Participated in regular curriculum review processes, updating course content to remain current with industry trends and best practices.
  • Improved student retention by implementing personalized teaching methods and providing one-on-one support.
  • Established positive relationships with local employers, facilitating in salon training to develop individualized Training plans for each student, ensuring optimal progress.
  • Served as a mentor to newly hired vocational teachers, sharing best practices and assisting in their professional development.
  • Led professional development workshops focused on effective teaching strategies for other educators within the Tafe system.
  • Regularly assessed students'' progress through formative and summative assessments, adjusting instruction as needed for individual success.
  • Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
  • Supervised and monitored students' use of tools and equipment.
  • Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Kept updated with developments in subject area curriculum, technical, and career trends and teaching resources and methods.

Senior Hairdresser

Hairworxs Hair Technicians
01.1989 - 06.1991
  • Mentored junior stylists, improving their technical skills and customer service abilities.
  • Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
  • Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
  • Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
  • Attended industry conferences and workshops to stay current on the latest trends, techniques, and products in hairstyling.
  • Expanded clientele base through effective networking at community events and generating positive word-of-mouth referrals.

Senior Hairdresser

The Cut Above
01.1986 - 12.1987
  • Mentored junior stylists, improving their technical skills and customer service abilities.
  • Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
  • Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
  • Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
  • Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
  • Attended industry conferences and workshops to stay current on the latest trends, techniques, and products in hairstyling.
  • Increased salon revenue through upselling additional services and retail product sales.
  • Expanded clientele base through effective networking at community events and generating positive word-of-mouth referrals.
  • Evaluated and adjusted client treatments based on their unique hair type, texture, and condition, ensuring optimal results and satisfaction.
  • Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
  • Delivered creative haircuts, color treatments, extensions, perms, straightening treatments, updos, styling services that met or exceeded clients'' expectations consistently.
  • Developed expertise in specialized areas such as balayage techniques or bridal hairstyling which increased clientele diversity.

Education

No Degree - Certificate 1V in Training And Assessment

CQ University Mackay
Mackay
04.2018

Diploma - Diploma Training And Assessment

Central Queensland University
Mackay, QLD
05.2005

Skills

  • Workplace Safety
  • Professional ethics
  • Teaching strategies
  • Technical skills
  • Industry Expertise
  • Training delivery
  • Technical training
  • Learning Management Systems
  • Classroom Management
  • Leadership Development
  • Student Mentoring
  • Curriculum Development
  • Performance Evaluation
  • Progress Tracking
  • Equipment Demonstration

Timeline

Leading Vocational Teacher

CQUniversity
02.1992 - 12.2022

Senior Hairdresser

Hairworxs Hair Technicians
01.1989 - 06.1991

Senior Hairdresser

The Cut Above
01.1986 - 12.1987

No Degree - Certificate 1V in Training And Assessment

CQ University Mackay

Diploma - Diploma Training And Assessment

Central Queensland University

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Lisa Saunders