Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
13
13
years of professional experience
Work History
PROJECT COORDINATOR
Embers Robotics Inc
Wollongong, NSW
01.2018 - Current
Developed and maintained project plans, schedules and budgets to ensure successful completion of projects
Contributed ideas towards process improvements that would increase efficiency or productivity levels
Mentor
Oversee robotics classes
ENVIRONMENTAL PROJECT OFFICER
Hyve
01.2015 - 01.2016
Projects
Writing applications for environmental government grants
Business development
General administrative duties
ENVIRONMENTAL PROJECT OFFICER
GREEN TEAM, Wollongong City Council
01.2014 - 01.2016
Formulating, coordinating and communicating the council environmental education strategies to the broader community and schools
Plan, develop and conduct environmental education activities including World Environment day and Clean Up Australia day
Promote the incorporation of ecologically sustainable principles and processes within Council
Manage multidisciplinary project teams including a number of stakeholders
Provide reports to Executive and Senior Council officers
Undertake environmental project management
COMMUNICATIONS COORDINATOR
ENVIRONMENTAL, Wollongong City Council
01.2014 - 01.2016
Management of all promotional activities in regards to waste and resource recovery activities at Council including the website and advertisement in local media
Development and delivery of ongoing programs and special projects relating to waste and resource recovery
Development and distribution of the “waste kit” to local residents
Management of the “Green team” which provided waste education to local residents
PROGRAM COORDINATOR
All Sustainable Futures
01.2014 - 01.2015
Writing grant applications for local community projects
Coordinating educational programs for local preschools on minimising waste, and breakfast school programs for primary schools
General administration of grant processes
Management of volunteers working for ALL Sustainable Futures
ENVIRONMENTAL SUSTAINABILITY OFFICER
Wagga Wagga City Council
01.2012 - 01.2014
Researching, developing and implementing environmental projects with a focus on carbon emission reduction
Formulating, coordinating and communicating the Council sustainability initiatives to staff and the broader community
Promoting the incorporation of the principles of ecological sustainability within the corporate processes of council
Provide reports, environmental and education advice and guidance to the executive team
Communicating Council's sustainability strategies to the broader community and to schools
ENVIRONMENTAL CONSULTANT
Housing Trust
01.2012 - 01.2014
Developed and conducted workshops for tenants to educate them on environmentally friendly practices
Developed information manuals for residents on effective sustainability practices.
Education
Microsoft Excel Training
The Hiser Group
Successful Web Design Fundamentals -
Wagga City Council
07.2013
Marketing Management
Australian Graduate School of Management
01.2000
Bachelor of Commerce - Marketing and Legal studies
University of Wollongong
01.1993
Skills
Excellent Administration skills
Vendor sourcing
Excellent verbal and written communication skills
Customer management
Professional phone manner
Conflict resolution
Computer literate Microsoft Office programs
Adaptable
Good communication skills
Team player
Excellent problem solver
Relationship building
Community outreach
Problem-solving
Personnel management
Project coordination
Workload management
Performance monitoring
Budget coordination
Attention to detail
Timeline
PROJECT COORDINATOR
Embers Robotics Inc
01.2018 - Current
ENVIRONMENTAL PROJECT OFFICER
Hyve
01.2015 - 01.2016
ENVIRONMENTAL PROJECT OFFICER
GREEN TEAM, Wollongong City Council
01.2014 - 01.2016
COMMUNICATIONS COORDINATOR
ENVIRONMENTAL, Wollongong City Council
01.2014 - 01.2016
PROGRAM COORDINATOR
All Sustainable Futures
01.2014 - 01.2015
ENVIRONMENTAL SUSTAINABILITY OFFICER
Wagga Wagga City Council
01.2012 - 01.2014
ENVIRONMENTAL CONSULTANT
Housing Trust
01.2012 - 01.2014
Microsoft Excel Training
The Hiser Group
Successful Web Design Fundamentals -
Wagga City Council
Marketing Management
Australian Graduate School of Management
Bachelor of Commerce - Marketing and Legal studies