LISA SCICLUNA
Bairnsdale,Australia
Summary
Customer-focused Retail Consultant known for productivity and efficient task completion. Specialize in sales strategy, customer relationship management, and inventory control. Excel in communication, problem-solving, and adaptability to ensure positive client experiences and successful sales outcomes. Customer-focused Retail Worker known for high productivity and efficient task completion. Specialized in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.
Overview
15
15
years of professional experience
Work History
Retail Consultant & Operations Manager
Telstra Bairnsdale
Bairnsdale, Australia
05.2022 - Current
- Consult with customers to assess their technological needs and provide tailored solutions.
- Ensure customer confidentiality and maintain security when handling sensitive data.
- Adhere to company processes and procedures, effectively multitasking in a fast-paced environment.
- Conducted stock takes, managed inventory, and performed stock scanning.
Team Member
Bunnings Bairnsdale
Bairnsdale, Australia
08.2019 - 05.2022
- Managed cash handling, including end-of-day reconciliation.
- Delivered exceptional customer service, assisting customers with product selection and expert advice.
- Handled phone inquiries, resolved customer issues, and ensured positive service experiences.
Produce Team Member
Ritchie's IGA
10.2012 - 10.2014
- Assisted in onboarding new staff, providing guidance on procedures and equipment use.
- Greeted customers and helped them locate products.
- Monitored and enforced workplace safety guidelines.
Team Member
Tall Trees Birds and Seed
02.2011 - 09.2014
- Maintained a clean, organized work environment.
- Managed accounts and schedules, ensuring smooth business operations.
- Processed orders, managed inventory, and ensured timely deliveries while resolving conflicts effectively.
Education
Bachelor of Arts - History
Deakin University
Waurn Ponds06.2018
Skills
- Communication and customer service skills
- Organizational and multitasking abilities
- Retail management expertise
- Inventory and stock control knowledge
- Cash handling experience
- Financial reconciliation experience
- Independent work capability
- Team collaboration skills
- Problem-solving abilities
- Conflict resolution expertise
- Customer service
- Inventory management
- Cash handling
References
Available upon request.
Timeline
Retail Consultant & Operations Manager
Telstra Bairnsdale
05.2022 - Current
Team Member
Bunnings Bairnsdale
08.2019 - 05.2022
Produce Team Member
Ritchie's IGA
10.2012 - 10.2014
Team Member
Tall Trees Birds and Seed
02.2011 - 09.2014
Bachelor of Arts - History
Deakin University