Lisa Simpson
Tweed Heads South,NSW
Summary
Dynamic Payroll Specialist with extensive experience at Ramsay Health Care, adept at reducing payroll errors through meticulous audits and enhancing employee satisfaction with timely processing. Skilled in payroll administration and exceptional customer service, I effectively manage new hire processing and maintain confidentiality, ensuring compliance with all regulations.
Overview
22
22
years of professional experience
Work History
Payroll Specialist
Ramsay Health Care
03.2003 - 03.2025
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Managed payroll data entry and processing for Number employees to comply with predetermined company guidelines.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
- Collaborated with HR to integrate benefits administration into payroll system, ensuring accurate deduction and contribution calculations.
- Improved employee satisfaction with timely and accurate payroll processing, addressing inquiries and resolving issues promptly.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Assisted with recruitment and onboarding of new employees.
- Managed and updated employee benefits information.
- Coordinated resolution of payroll discrepancies.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Maintained confidentiality of employee records and payroll information.
- Generated reports to track employee time and attendance.
- Processed timecards and payroll data for team of employees.
- Tracked employee vacation, sick and personal time.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Audited timesheets and payroll records for accuracy.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Completed payroll accurately and timely to meet employee expectations.
- Reduced processing time for new hires by designing and implementing automated system for collecting and verifying employment data.
- Identified and corrected payroll discrepancies, ensuring employees were paid accurately and fostering trust within workforce.
Education
Diploma - Secretarial Services
Queensland Business College
Gold Coast, QLD1989
Skills
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
- Meeting deadlines
- Payroll administration experience
- Employee file maintenance
- Exceptional Microsoft Excel skills
- Telephone and email etiquette
- Exceptionally organized
- Excellent writing skills
- Payroll policies and procedures
- Payroll documentation
- Daily payroll activities
- New employee processing
- Microsoft office
- Attention to detail
- Customer service
- Data entry
- Critical thinking
- Pay adjustments
- Wages and deduction calculation
- E-mail and telephone communication
- Maintaining files
- Dependable and adaptable
- Timecard management
Timeline
Payroll Specialist
Ramsay Health Care
03.2003 - 03.2025
Diploma - Secretarial Services
Queensland Business College
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