LISA SMITH
Mindarie,WA
Summary
Administration and accounts professional with strong capability in payroll, accounts payable/receivable, and bank reconciliations. Document control and MYOB scheduling experience, including support for sole trader to Pty Ltd transition and office system improvements. 9 years of specialist solar sales experience across residential and commercial projects, including solar PV, battery storage, solar PV repairs, and hot water systems.
Overview
24
24
years of professional experience
Work History
Office Manager
Arc-X Welding
Landsdale, Western Australia
08.2025 - 09.2026
- Oversaw office administration, workflow, and communication to streamline business operations.
- Prepared weekly payroll and ABA files, maintaining accurate employee hours and leave records.
- Processed accounts payable and receivable in MYOB and maintained accurate financial records.
- Introduced filing and office systems that improved document organization and retrieval.
- Managed customer enquiries and fostered positive relationships with clients and suppliers.
- Developed office procedures and supported the business transition from sole trader to Pty Ltd, including employment administration.
- Coordinated welding project schedules and resource allocations to enhance project delivery.
Senior Sales Assistant
Westsun Energy
Wangara, 6065
02.2016 - 08.2025
- Supported full sales process from enquiry through installation.
- Delivered nine years of successful sales across residential and commercial solar power.
- Built long-term customer relationships while meeting sales targets consistently.
- Prepared Western Power and Synergy applications for timely processing and organised installations, warranty work, and repairs.
- Worked across solar PV systems, battery storage, solar PV repairs, and hot water systems, and contributed to 265 Google reviews while supporting 4.9-star rating through strong customer service.
Office Administrator / Sales & Accounts
Firecrest Enterprises Pty Ltd T/As (Airconditioning City, Premas, Airspares & Seasonmakers)
Mandurah, Western Australia
04.2008 - 01.2016
- Supported office administration across multiple businesses within Firecrest Enterprises.
- Provided customer service and sales support for Edwards solar hot water systems.
- Prepared quotes, orders, invoices, supplier and customer communications, and completed general office duties.
- Managed accounts payable, accounts receivable, and daily bank reconciliations in MYOB.
- Coordinated banking transactions and reconciliations across multiple company entities.
- Used TSM Service Manager to schedule installations, process invoicing, track receivables, manage debt collection, and complete daily reporting; maintained strong relationships with clients, contractors, and suppliers; supported sales and troubleshooting for Edwards and Rheem solar hot water systems.
- Facilitated sales of Edwards and Rheem solar hot water systems while providing product troubleshooting and service support.
Waitress / Bar Attendant
Sunbreakers Restaurant
09.2002 - 08.2006
- Provided exceptional customer service to enhance dining experiences for guests.
- Provided prompt customer service in fast-paced hospitality environment, enhancing guest satisfaction.
- Oversaw multiple tables during busy shifts, collaborating with kitchen staff to fulfill dietary needs and service expectations.
- Took and processed orders accurately using the restaurant’s point-of-sale system.
- Maintained cleanliness and organization of dining area throughout service shifts.
Education
Certificate III - Business Administration
Challenger TAFE
Mandurah, WACertificate III - Medical Administration
Meditrain
Mandurah , W.AYear 12 -
Taminmin Senior College
Humpy Doo, NTSkills
- Office management & administration
- Payroll processing
- Accounts management
- Bank reconciliation
- MYOB
- CRM systems
- Project scheduling
- Supplier coordination
- Process improvement
- Troubleshooting
- Microsoft Office 365
- Client management
Accomplishments
- Supported the successful transition of Arc-X Welding from sole trader to Pty Ltd.
- Built nine years of customer relationships and solar-industry experience at Westsun Energy.
- Contributed to 265 Google reviews with a 4.9-star average through consistent customer service.
- Coordinated payroll, accounts, scheduling, purchasing and supplier relationships across busy small-business operations.
Timeline
Office Manager
Arc-X Welding
08.2025 - 09.2026
Senior Sales Assistant
Westsun Energy
02.2016 - 08.2025
Office Administrator / Sales & Accounts
Firecrest Enterprises Pty Ltd T/As (Airconditioning City, Premas, Airspares & Seasonmakers)
04.2008 - 01.2016
Waitress / Bar Attendant
Sunbreakers Restaurant
09.2002 - 08.2006
Certificate III - Business Administration
Challenger TAFE
Certificate III - Medical Administration
Meditrain
Year 12 -
Taminmin Senior College