Lisa Soliman
Point Cook,Australia
Summary
With a solid background in the health care field. I thrive on challenging and rewarding roles where I can utilize my core strengths of compassion, communication, integrity, empathy and pride to work within a team to provide outstanding client care and satisfaction
Overview
18
18
years of professional experience
Work History
Service Coordinator
Complete Care and Nursing
Werribee, Vic
01.2024 - Current
- Maintain accurate records of services provided for each client.
- Monitored staff performance and provided feedback on areas of improvement needed.
- Successful working within tight deadlines in a fast-paced, challenging atmosphere.
- Ensure compliance with all relevant regulations pertaining to service operations.
- Prepare comprehensive assessments and care plans
- Facilitate family meetings to discuss goals and objectives related to the client's plan of care.
- Manage the financial aspects of client NDIS funding.
- Coordinated daily scheduling of support workers to meet client needs effectively.
- Effectively respond to client/care team inquires to resolve issues
LIFESTYLE COORDINATOR/PCA
Calvary Health Care
Torquay, VIC
10.2020 - 12.2023
- Facilitate client choice and decision making
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Proved successful working within tight deadlines in fast paced challenging atmosphere
- Used critical thinking to break down problems, evaluate solutions and make decisions for best outcomes
- Prepare comprehensive assessments and care plans
- Provide programs that are designed to enhance, intellectual, physical, emotional, cultural and social wellbeing
- Develop strong relationships with clients and stakeholders
- Provided emotional support to elderly clients who may be experiencing loneliness or depression due to life changes.
- Actively support the health and safety of clients, families, team members and stakeholders by becoming a Health and Safety Rep
PERSONAL CARE ASSISTANT
Estia Health
Werribee, VIC
01.2018 - 10.2020
- Ensured thorough documentation of all client interactions.
- Assist clients with physical, emotional and social needs
- Adhere to company policies and procedures
- Support Management team
- Monitored environment to ensure patient safety.
- Supported personal care routines for improved client well-being.
HEALTH CARE ASSISTANT
Mercy Health Palliative Care
Sunshine, VIC
02.2016 - 01.2018
- Assisted with client hygiene, physical comfort, eating, drinking and mobility while observing and reporting specific changes
- Build strong meaningful relationships with clients and families while enduring high stress and challenging tasks
- Accurately document client progress notes
- Drive and maintain company vehicle
- Adhere to company policies and procedure
- Work within a multidisciplinary team to achieve best client outcomes
STAYING ACTIVE COORDINATOR
Western Health
Williamstown, VIC
05.2011 - 06.2016
- Direct responsibility for 36 clients
- Implement and coordinate a program suited to a variety of age groups and medical conditions to enhance their physical, emotional and social wellbeing
- Consult with senior management on best patient outcomes
- Provide functional activities to clients to enable clients to achieve their goal of living as independently as possible
- Lias with families on client progress
- Document comprehensive reports
- Build trusting relationships with clients and stakeholders.
PERSONAL CARE ASSISTANT
Werribee Terrace Aged Care
Werribee, VIC
02.2007 - 05.2011
- Assist clients with hygiene and meals, while supporting them with emotional, social, cultural and physical needs
- Accurate documentation of progress notes
- Adhere to company policy and procedures
Education
Certificate - Workplace Health And Safety
Recovre
01.2021
Certificate IV - Family And Community Services
Partners in Training
01.2011
Certificate III - Aged Care
Partners in Training
01.2008
Certificate III - Physical Therapy Assistance
Cengage Education
01.2008
Skills
- Highly organised and quick to learn new systems
- Proficient undertaking projects that are complex and require prioritisation
- Results driven leadership skills to build effective teams, promote teamwork as an essential and valued component of success to result in immediate improvements
- Exceptional communication skills to actively engage in listening and establish a high level of rapport among colleagues, clients and stakeholder
- Pride in attention to detail, including overseeing quality assurance activities
- Provide empathy and emotional support in difficult, challenging situations
Timeline
Service Coordinator
Complete Care and Nursing
01.2024 - Current
LIFESTYLE COORDINATOR/PCA
Calvary Health Care
10.2020 - 12.2023
PERSONAL CARE ASSISTANT
Estia Health
01.2018 - 10.2020
HEALTH CARE ASSISTANT
Mercy Health Palliative Care
02.2016 - 01.2018
STAYING ACTIVE COORDINATOR
Western Health
05.2011 - 06.2016
PERSONAL CARE ASSISTANT
Werribee Terrace Aged Care
02.2007 - 05.2011
Certificate - Workplace Health And Safety
Recovre
Certificate IV - Family And Community Services
Partners in Training
Certificate III - Aged Care
Partners in Training
Certificate III - Physical Therapy Assistance
Cengage Education
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