Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lisa Sperotto

Lisa Sperotto

Summary

Experienced hospitality professional with 10 years in customer-facing roles, including reception, front desk and administrative support. Strong attention to detail, excellent communication skills and a proactive, organised approach. Eager to apply my hospitality background in a FIFO administrative role, supporting smooth and efficient accommodation services onsite.

Overview

11
11
years of professional experience

Work History

Front of House / Order Coordinator

Da Napoli
05.2025 - Current
  • Managed online/phone orders, table bookings and POS transactions during high-volume evening shifts
  • Finalised and plated pizzas with toppings before service, set tables, assisted guests
  • Handled end-of-day procedures, including cleaning, closing tasks and stock checks

Waitress / Cafe Assistant

Beach St Co
05.2025 - Current
  • Served coffees and meals directly to tables, assisting both dine-in and takeaway customers
  • Prepared drinks (milkshake, juices, etc) and reheated food from cabinet
  • Managed customer orders at the till
  • Maintained café cleanliness and hygiene and restocking utensils/condiments

Housekeeper

All Pure Cleaning
06.2025 - 06.2025
  • Performed general cleaning duties in residential and commercial settings
  • Brought personal attention to detail and time-efficiency to all tasks
  • Maintained high standards of hygiene and cleanliness

Receptionist / Administrative Support

Hotel Noris
10.2024 - 02.2025
  • Managed shift-based front desk operations, including check-in/out procedures
  • Recorded daily accounting transactions and managed cash handling; processed payments and meal vouchers
  • Prepared breakfast items (croissants, toast) and coffees, maintained self-service stations
  • Prepared cocktails and aperitifs while managing beverage orders
  • Successfully handled high-volume customer interactions while maintaining excellent service
  • Improved efficiency in order-taking and processing, reducing customer wait times

Administrative Assistant / Front Desk Support

Various Offices
08.2016 - 04.2024
  • Performed general office tasks including scheduling, filing, and document management
  • Handled incoming calls and emails, providing support to both clients and internal staff
  • Assisted with data entry and record keeping using basic office software
  • Maintained a clean, organised front desk and managed appointment bookings

Various Hospitality Roles (Barista, Bartender)

Various Venues
03.2014 - 07.2023
  • Developed strong customer service and multitasking skills
  • Ensured clean and well-organised workspaces
  • Adapted quickly to different roles and responsibilities

Education

Business And Foreign Languages

Secondary School “Aulo Ceccato”
Thiene, VI
01.2013

Skills

  • Excellent customer service & communication skills
  • Teamwork & multitasking in fast-paced environments
  • Quick learner & ability to manage tasks independently
  • Guest Check-in & Check-out
  • Room Allocation & Booking Management
  • Data Entry & Record Keeping
  • High Attention to Detail

Languages

English
Professional Working
Italian
Native or Bilingual

Timeline

Housekeeper

All Pure Cleaning
06.2025 - 06.2025

Front of House / Order Coordinator

Da Napoli
05.2025 - Current

Waitress / Cafe Assistant

Beach St Co
05.2025 - Current

Receptionist / Administrative Support

Hotel Noris
10.2024 - 02.2025

Administrative Assistant / Front Desk Support

Various Offices
08.2016 - 04.2024

Various Hospitality Roles (Barista, Bartender)

Various Venues
03.2014 - 07.2023

Business And Foreign Languages

Secondary School “Aulo Ceccato”

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Lisa Sperotto