Summary
Overview
Work History
Education
Skills
References
Timeline
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Daniel Sutherland

Summary

Versatile Warehouse Operations & Logistics professional skilled in managing diverse tasks and competing priorities on a daily basis. Practiced at driving improvements to quality, productivity and service in a range of industries. Experienced in meticulously managing operations, logistics and employee planning to provide smooth business operations.

Overview

12
12
years of professional experience

Work History

Logistics Operations Supervisor - AUS & NZ

Herbalife
12.2023 - Current
  • Managed warehouse teams in Perth, Victoria and New Zealand to ensure seamless coordination between departments and vendors.
  • Collaborated with cross-functional teams to streamline workflows, improve communication channels, and increase overall efficiency within the organization.
  • Conducted detailed analyses of logistical data to identify trends, forecast demand, and make informed decisions on resource allocation strategies.
  • Managed inventory control processes effectively leading to reduced stock shortages or surplus situations.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Monitored logistics performance and identified improvement opportunities.
  • Directed shipping and receiving of wide range of products daily.
  • Improved inventory accuracy by developing and implementing enhanced control systems.

Administration Officer

The Benevolent Society
01.2023 - 12.2023
  • Provide administration services and support to multiple onsite teams and practitioners.
  • Facility management for Melrose Park, Murray Bridge and Mt. Gambier sites.
  • Accounts processing.
  • Aid colleagues, managers and clients through regular and consistent communication
  • Standardize and improve workflow structures to promote increased performance
  • Travel and accommodation bookings for up to 45 staff members
  • Catering orders
  • Maintain the Melrose Park facility daily, including equipment to maintain safety and cleanliness for all staff and clients
  • Order, maintain and distribute supplies and inventory for up to three sites
  • Conduct WHS site inductions to teach new staff facility safety procedures
  • Inspect fleet vehicles and request maintenance tasks be completed within specific timeframes


State Operations Support & Warehouse Manager

Corporate Initiatives
08.2021 - 01.2023
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Managed complex projects as directed by leadership, delivering positive outcomes within time constraints.
  • Addressed supply problems and developed solutions to prevent delays.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Created and maintained well-organized electronic and hard copy files to support business processes.
  • Collaborated with operations team to provide excellent customer service and foster positive work environment.
  • Performed administrative duties to assist the wider team.
  • Scheduled timely repair and routine maintenance services to minimize disruption to projects.
  • Coordinated with vendors, customers and internal departments to understand, monitor and communicate changes to workflows.
  • Maintained overall safe work environment with enforcement of safety procedures.
  • Frequently inspected equipment to verify proper and safe operation.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Maintained established levels of goods based on forecasts and demand to fulfill orders on time.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Organized records of vehicles, schedules and completed orders.
  • Tracked company equipment, tools and technology to manage inventory.

Warehouse & Freight Coordinator

Encore Event Technologies
01.2015 - 08.2020
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Moved products of all sizes using forklifts and other equipment, consistently meeting challenging performance goals.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Wrapped pallets in shrink wrap prior to loading.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

National Warehouse and Logistics Manager

IPSTAR Australia
07.2012 - 01.2015
  • Controlling all logistical and inventory needs for Australia, New Zealand & Thailand.
  • Purchasing, importing, exporting, national storage and distribution for the National Broadband Network – NBN.
  • Shipment of stock and equipment via Sea, Air and Road.
  • Monitoring and maintaining sufficient stock levels to service the business.
  • Set up and management of 3PL Operation in Tullamarine.
  • Setting and controlling of logistics budget.
  • Negotiating contract agreements and rates for the company.
  • Responsible for the return and reporting on all RMA stock.
  • Monthly stock take/Inventory audit.
  • Facility management.
  • Pick & Pack.
  • RMA test centre coordinator.
  • General Administration Achievements.
  • Green energy upgrade of facility to reduce energy costs.
  • Efficient WMS created and implemented.
  • Set up and management of interstate 3PL warehousing.
  • Logistics and Warehouse costs reduced by 15% over 12 month period.

Education

Bachelor of Business Admin. -

Sydney Business School
Sydney, NSW
11.2007

High School Diploma -

Henry Kendall High School
Gosford, NSW
12.1996

Skills

  • Warehouse & Logistics Management
  • Operations Support
  • Team Management
  • Project Organization
  • Office Management
  • Process Improvement
  • Database Management
  • Data Analysis
  • Contracts and Agreements
  • Budget Planning
  • Oracle
  • MS Office Suite

References

  • Monika Sando - Team Leader Administration - The Benevolent Society. Ph: 0417 700 873
  • Peter Mays - State Support - Corporate Initiatives. Ph: 0448 071 358
  • Tim Rule - Day Control - ENCORE EVENT TECHNOLOGIES. Ph: 0433 354 426


Timeline

Logistics Operations Supervisor - AUS & NZ

Herbalife
12.2023 - Current

Administration Officer

The Benevolent Society
01.2023 - 12.2023

State Operations Support & Warehouse Manager

Corporate Initiatives
08.2021 - 01.2023

Warehouse & Freight Coordinator

Encore Event Technologies
01.2015 - 08.2020

National Warehouse and Logistics Manager

IPSTAR Australia
07.2012 - 01.2015

Bachelor of Business Admin. -

Sydney Business School

High School Diploma -

Henry Kendall High School

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Daniel Sutherland