Lisa Turner
South Kalgoorlie,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability Support Worker
GIFSA
Kalgoorlie, WA
05.2024 - Current
- Communicated effectively with families regarding client needs and progress.
- Transport.
- Attending appointments with clients.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Supported clients in maintaining social interactions and community engagement.
- Assisted in developing self-care skills such as personal hygiene practices.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Documented client progress and reported changes to the support team.
- Assisting clients with dysphagia with feeding.
- Administered medication according to doctor's orders and monitored side effects.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
Office Administrator and Home support Worker
Right at Home
Kalgoorlie, WA
03.2022 - 12.2023
- Overview of role in 1 to 2 lines
- Insert 2 to 3 key responsibilities
- Insert 2 to 3 achievements
- Organized and maintained digital and physical filing systems for documents.
- Supported communication between departments by drafting internal memos and emails.
- Updated and maintained the company's database with employee information.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Processed invoices on a timely basis according to established procedures.
- Developed strong relationships with clients through excellent customer service skills.
Motel accommodation Cleaning
Railway Motel
Kalgoorlie, WA
08.2021 - 12.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Certificate IV - Training And Assessment
Central Regional TAFE
Kalgoorlie, WA09-2026
Certificate lll - Individual Support
Central Regional TAFE
Kalgoorlie, WA08-2026
Certificate IV - Work Health And Safety
Central Regional TAFE
Kalgoorlie, WA08-2026
Certificate - Senior First Aid
St John Ambulance
Kalgoorlie, WA04-2024
Diploma - Business Management
Central Regional TAFE
Kalgoorlie, WA02-2021
Skills
- Domestic Assistance
- Individual support
- First aid
- Community Access
- Medication administration
- Meal preparation
- Disability support services
- Personal care
- Excellent communication skills
- Excellent customer service skills
- Excellent Phone Manner
- Time management skills
- Microsoft office suite
- Safe manual handling skills
- Able to work directly with the public
- Ability to work alone and with a team
- Time management skills
- Reliable and trustworthy
- Aged care
- Commercial cleaning
- Neat personal presentation
- teamwork
- punctual
- data entry
- first point of contact
- Health monitoring
- Record keeping
- Community engagement
- Multitasking
- Supervision and leadership
- PPE compliance
References
Available upon request
Affiliations
Mana Netball Club committee member
Eastern Goldfields Netball Association board member
Certification
Police clearance
qualify for working with children check (if required)
Hobbies and Interests
Netball
camping
animals
Timeline
Disability Support Worker
GIFSA
05.2024 - Current
Office Administrator and Home support Worker
Right at Home
03.2022 - 12.2023
Motel accommodation Cleaning
Railway Motel
08.2021 - 12.2021
Certificate IV - Training And Assessment
Central Regional TAFE
Certificate lll - Individual Support
Central Regional TAFE
Certificate IV - Work Health And Safety
Central Regional TAFE
Certificate - Senior First Aid
St John Ambulance
Diploma - Business Management
Central Regional TAFE