Lisa Twycross

• Maintain current knowledge of industry trends by participating in continuing education opportunities related to pharmaceuticals.
• Enhancing customer satisfaction by providing efficient and accurate prescription filling services.
• Processing payments for prescriptions and accurately completed cash and credit card transactions.
• Supporting inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Greeting customers at counter and providing excellent customer service.
• Assisting customers in selecting over-the-counter medications and health care products.
• Establishing and maintaining patient profiles, updating organizational database with current information.
• Keeping pharmacy counter and related areas clean, neat and organized.
• Answering questions regarding over the counter medication instructions and usage.

General office duties, typing of Tender information, answering the telephone, faxing, filing, arranging overseas travel including appropriate visas. Liaising with other Departments and Managers.