Lisa West
Townsville,QLD
Overview
2027
2027
years of professional experience
Work History
Food Service Attendant
Mater Women's and Children's Hospital Hyde Park and Pimlico Mater Hospital
Townsville, QLD
2007 - Current
- Prepared and served meals adhering to dietary restrictions and hospital protocols.
- Assisted in maintaining cleanliness and organization of food service areas.
- Collaborated with kitchen staff to ensure timely meal delivery for patients.
- Monitored inventory levels and reported shortages to management proactively.
Cleaner
Police Academy
Townsville, QLD
2005 - 2007
- Maintained cleanliness and sanitation standards throughout facilities to ensure a safe environment for staff and trainees.
- Operated cleaning equipment, including floor buffers and vacuum cleaners, to achieve optimal results.
- Conducted regular inspections of facilities to identify maintenance needs and report issues promptly.
- Assisted in training new cleaning staff on proper procedures and safety protocols.
Food and Bar Attendant
Dairy Farmers Stadium and Cowboys Leagues Club (Seasonal)
Townsville, QLD
2002 - 2005
- Provided excellent customer service, ensuring a positive experience for all patrons.
- Operated POS systems efficiently, processing transactions and managing cash flow accurately.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies and minimizing waste effectively.
Console Operator
Caltex Star Mart
Townsville, QLD
2001 - 2002
- Operated console systems to monitor fuel dispensing and inventory levels.
- Ensured compliance with safety regulations and operational protocols during shifts.
- Conducted routine inspections of equipment, identifying maintenance needs proactively.
- Assisted customers with inquiries related to products and services, enhancing satisfaction.
Receptionist
Crane Aluminium Systems
Townsville, QLD
2000 - 2001
- Managed front desk operations, greeting visitors and directing inquiries to appropriate departments.
- Maintained accurate appointment schedules, ensuring timely coordination of meetings for staff and clients.
- Operated multi-line phone system, efficiently responding to calls and relaying messages promptly.
- Processed incoming and outgoing mail, streamlining communication flow within the office environment.
Food and Beverage Attendant
Centenary Hotel
Townsville, QLD
1993 - 1995
- Delivered exceptional customer service in high-volume dining environment.
- Managed food and beverage orders efficiently during peak hours.
- Trained new staff on operational procedures and service standards.
- Ensured compliance with health and safety regulations throughout service.
- Collaborated with kitchen staff to enhance menu offerings and presentation.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Education
Townsville State High School, Year 11
Skills
- Reliability and punctuality
- Adaptability to change
- Food preparation assistance
- Beverage service
- Patron engagement
- Compliance with regulations
- Cleaning and sanitation
- Food safety
- Cash handling proficiency
- Teamwork
- Problem-solving
- Time management
References
Will be supplied upon request
Referees
Chris Gerock
Chef
Pimlico Mater Hospital
0421855203
Timeline
Food Service Attendant
Mater Women's and Children's Hospital Hyde Park and Pimlico Mater Hospital
2007 - Current
Cleaner
Police Academy
2005 - 2007
Food and Bar Attendant
Dairy Farmers Stadium and Cowboys Leagues Club (Seasonal)
2002 - 2005
Console Operator
Caltex Star Mart
2001 - 2002
Receptionist
Crane Aluminium Systems
2000 - 2001
Food and Beverage Attendant
Centenary Hotel
1993 - 1995
Townsville State High School, Year 11