Lisa Williamson
Cobar,NSW
Summary
Detail-oriented professional with a strong background in cash handling and customer service. Known for maintaining operational efficiency and adhering to compliance standards, ready to elevate customer satisfaction and team performance.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Bar Attendant
Cobar Bowling & Golf Club
Cobar, NSW
08.2025 - Current
- Ensured accuracy and security in daily cash handling processes.
- Processed customer orders promptly, enhancing overall service efficiency.
- Maintained cleanliness and sanitation standards in bar area to support customer satisfaction.
- Adhered to alcohol service regulations, promoting responsible consumption.
- In this position I have gained my RCG and ARGO rolls and assisted many patrons with gambling issues.
Laboratory Technician
Aurelia Metals
Cobar, NSW
02.2025 - 08.2025
- Ensured laboratory cleanliness and organization to promote operational efficiency.
- Operated and maintained equipment for optimal performance and reliability.
- Prepared test samples while meticulously recording data according to established standards.
- Ensured samples were prepared in a timely manner.
Bar Manager
Bryan's Empire Hotel
Cobar, NSW
08.2023 - 02.2025
- Trained and mentored bar staff to enhance service quality and operational efficiency.
- Coordinated special events, boosting patronage through private parties and themed nights.
- Maintained cleanliness and organization of bar area to create a welcoming atmosphere.
- Promptly resolved customer complaints to foster positive relationships and encourage repeat business.
- Reviewed and updated bar policies to comply with industry regulations and standards.
- Managed bar staff, focusing on training new hires and enforcing disciplinary procedures as needed.
Underground Haul Truck Driver
Glencore CSA MIne
Cobar, NSW
10.2022 - 08.2023
- Operated truck in adherence to company policies and procedures.
- Conducted pre-start inspections of haul truck and equipment to ensure safety compliance.
- Maintained communication with PITRAM regarding routes and operational progress.
- Followed safety regulations while driving haul truck to mitigate risks.
- Communicated effectively with co-workers and supervisors to enhance teamwork.
- Trained new personnel to operate underground haul trucks in accordance with site safety standards.
Manager
LMW Logistics
Cobar, NSW
10.2021 - 10.2022
- Coordinated logistics operations to ensure efficient execution and delivery of services.
- Planned shipments based on customer needs and specifications for optimal satisfaction.
- Maintained accurate records and documentation for all shipping activities.
- Resolved transport and storage issues promptly to minimize disruptions.
Bartender
Bryan's Empire Hotel
Cobar, NSW
06.2021 - 01.2022
- Synchronized food and beverage orders with kitchen staff to ensure seamless service delivery.
- Trained new bartenders on drink recipes and customer service protocols to enhance team efficiency.
- Resolved customer complaints swiftly, ensuring satisfaction and promoting repeat business.
- Executed opening and closing duties, including restocking supplies and maintaining inventory levels.
Floor Supervisor
Khans IGA
Cobar, NSW
06.2021 - 01.2022
- Ensured compliance with safety regulations and company policies.
- Performed daily opening and closing procedures according to established guidelines.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Managed cash register operations including deposits, withdrawals, transfers.
- Provided excellent customer service by responding promptly to inquiries from customers or team members.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Finance Officer
GVS Freight Services
Cobar, NSW
10.2020 - 06.2021
- Streamlined filing systems and databases while maintaining accurate records consistently.
- Executed clerical tasks including photocopying, faxing, and mailing with precision.
- Managed front desk operations by efficiently handling phone and email inquiries.
- Processed invoices, purchase orders, and expense reports accurately and promptly.
- Maintained professionalism during interactions with both internal and external clients via phone or email.
- Ensured adherence to established policies and procedures effectively.
- Collaborated with colleagues across departments to meet project deadlines consistently.
- Addressed coworker inquiries about company policies and procedures efficiently.
Education
High School Diploma -
Cobar High School
Cobar, NSW12-1995
Skills
- Cash handling
- Alcohol service compliance
- Order processing
- Inventory management
- Customer engagement
- Event coordination
- Good communication
- Time management
- Teamwork
- Adaptability
Certification
Certificate 111
Financial Services
On Job Training CBA March 2016
Financial Services
On Job Training CBA March 2016
Timeline
Bar Attendant
Cobar Bowling & Golf Club
08.2025 - Current
Laboratory Technician
Aurelia Metals
02.2025 - 08.2025
Bar Manager
Bryan's Empire Hotel
08.2023 - 02.2025
Underground Haul Truck Driver
Glencore CSA MIne
10.2022 - 08.2023
Manager
LMW Logistics
10.2021 - 10.2022
Bartender
Bryan's Empire Hotel
06.2021 - 01.2022
Floor Supervisor
Khans IGA
06.2021 - 01.2022
Finance Officer
GVS Freight Services
10.2020 - 06.2021
High School Diploma -
Cobar High School