Lisa Winter
Chapel Hill,Queensland
Summary
Learning and Development Specialist who has designed and facilitated programs for public and private organisations for 15 years. Bringing the ability to apply frameworks and critical thinking skills to design of Learning and Development.
Overview
26
26
years of professional experience
Work History
Project Manager
MDWater
02.2013 - Current
- Management of MDWater, a family-owned business involved in wastewater treatment on landfills and industrial sites.
- Produce tender proposals for wastewater treatment services.
- Project management for installation of wastewater equipment on industrial sites.
- Responsible for managing budgets and expenses.
Director
Hardstand Solutions
04.2007 - 03.2023
- Managed Hardstand Solutions, a family-owned business involved in industrial property development and property management and leasing.
Organisational Psychologist
Corporate Success Group
01.2010 - 04.2012
- Designed and facilitated Leadership and Team Development Programs.
- Facilitated a 6-month Leadership Development program where leaders were involved in Action Learning Projects for Department of Housing and Public Works.
- Facilitated Customer Service Workshops.
- Mediation and conflict management for individuals and teams.
Change Management Consultant
WorkCover Queensland – Foundations Consulting
01.2008 - 01.2009
- Cultural change management process involving digital transformation, systems and structural change within the Business IT division of WorkCover Queensland.
- Partnering with management to establish a vision, goals, change and communication plan.
- Facilitation of change meetings and engaging stakeholders.
- Identifying and overcoming resistance to change process.
- Ensuring change was measured and kept on track to achieve goals.
- Facilitation of Team Building sessions.
Organisational Psychologist
Assure Programs
01.2006 - 01.2008
- Design and facilitation of Leadership and Team Building programs.
- Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
- Design and facilitation for training sessions with topics such as Dealing with Difficult Emotions, Effective Communication in the Workplace, Resilient Relationships, Wellbeing and Vitality, Workplace Discrimination and Bullying.
- Conducted investigation and provided HR report and recommendations where individuals or teams experienced conflict.
- Conducted conflict management processes for individuals and teams to help them overcome conflict.
- Provided Career Transition sessions
Learning and Development
Flight Centre
01.2003 - 01.2005
- Design, implementation and facilitation of 360-degree leadership process for feedback for Team and Area Leaders at Flight Centre
- Design of Leader and Team competency matrix for Flight Centre staff
- Design and implementation of LMS and performance feedback process to provide tailored learning and development for staff.
HR Consultant
Livingstones Australia
01.2000 - 01.2003
- Conducted Organisational Culture Analyses for government and private organisations through interviews, focus groups, and surveys
- Preparation and facilitation of strategic planning
- Analysis and synthesis of data gathered from interviews and focus groups to prepare Organisational Cultural Reports and recommendations for cultural change within the organisation
- Design and deliver team building, communication skills, leadership, customer service and conflict resolution skills workshops
- Design and delivery of Coaching skills workshops
- Design and implementation of Coaching programs within organisations
- Provide HR systems advice on recruitment
- Establish psychometric testing service for Livingstones Australia.
Organisational Psychologist
Queensland Rail
01.1998 - 01.1999
- Design of selection and recruitment processes
- Conduct interviews for jobs
- Design and facilitation of Train the Trainer Workshops
- Conduct job evaluation and establish skills matrices for safety roles
- Provision of psychometric testing for apprentices, and train drivers.
Education
Masters Organisational Psychology -
Griffith University
Bachelor of Arts Hons Psychology -
The University of Queensland
Skills
- Advanced facilitation skills across diverse groups
- Training Needs Analysis
- Design and develop learning and development programs for range of government and private clients
- Leadership and Team building
- Able to apply frameworks, theories, and critical problem-solving skills of Organisational Psychologist
Timeline
Project Manager
MDWater
02.2013 - Current
Organisational Psychologist
Corporate Success Group
01.2010 - 04.2012
Change Management Consultant
WorkCover Queensland – Foundations Consulting
01.2008 - 01.2009
Director
Hardstand Solutions
04.2007 - 03.2023
Organisational Psychologist
Assure Programs
01.2006 - 01.2008
Learning and Development
Flight Centre
01.2003 - 01.2005
HR Consultant
Livingstones Australia
01.2000 - 01.2003
Organisational Psychologist
Queensland Rail
01.1998 - 01.1999
Masters Organisational Psychology -
Griffith University
Bachelor of Arts Hons Psychology -
The University of Queensland
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