Lisa Withers
Elderslie ,NSW
Summary
Precise Office Administrator with sixteen years of experience in Surveying, Engineering and Construction industries. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Administrative Coordinator/Eplan Lodgement Officer
John McDonald Group Pty Ltd
Gregory Hills, NSW
06.2008 - Current
- Preparing crucial documents for lodgment direct to Land Registry Services through the eplan portal.
- Report preparation for building and pest inspections for residential and commercial premises.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information throughout all stages of Subdivision lodgments.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Administrative Assistant/Receptionist Administrator
Shadbolt & Co Lawyers
London, England
06.2007 - 05.2008
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Scheduled office meetings and client appointments for staff teams.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
Mojay Pot Commercial
Ingleburn, NSW
01.2003 - 03.2006
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Advanced Diploma - Apparel, Fashion And Textiles
TAFE NSW
Sydney, NSW11.2006
Certificate III in Clothing And Textile Production
TAFE NSW
Sydney, NSW11.2003
Completed Higher School Certificate
Macarthur Anglican School
Cobbitty, NSW11.2001
Skills
- Office Administration
- Proficient in Word, Excel & Outlook
- Attention to Detail
- Payroll Administration
- Report Preparation
- Inbound phone call handling
References
Available upon request.
Timeline
Administrative Coordinator/Eplan Lodgement Officer
John McDonald Group Pty Ltd
06.2008 - Current
Administrative Assistant/Receptionist Administrator
Shadbolt & Co Lawyers
06.2007 - 05.2008
Administrative Assistant
Mojay Pot Commercial
01.2003 - 03.2006
Advanced Diploma - Apparel, Fashion And Textiles
TAFE NSW
Certificate III in Clothing And Textile Production
TAFE NSW
Completed Higher School Certificate
Macarthur Anglican School