Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lisa Withers

Elderslie ,NSW

Summary

Precise Office Administrator with sixteen years of experience in Surveying, Engineering and Construction industries. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Administrative Coordinator/Eplan Lodgement Officer

John McDonald Group Pty Ltd
06.2008 - Current
  • Preparing crucial documents for lodgment direct to Land Registry Services through the eplan portal.
  • Report preparation for building and pest inspections for residential and commercial premises.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information throughout all stages of Subdivision lodgments.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Administrative Assistant/Receptionist Administrator

Shadbolt & Co Lawyers
06.2007 - 05.2008
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Scheduled office meetings and client appointments for staff teams.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Administrative Assistant

Mojay Pot Commercial
01.2003 - 03.2006
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Education

Advanced Diploma - Apparel, Fashion And Textiles

TAFE NSW
Sydney, NSW
11.2006

Certificate III in Clothing And Textile Production

TAFE NSW
Sydney, NSW
11.2003

Completed Higher School Certificate

Macarthur Anglican School
Cobbitty, NSW
11.2001

Skills

  • Office Administration
  • Proficient in Word, Excel & Outlook
  • Attention to Detail
  • Payroll Administration
  • Report Preparation
  • Inbound phone call handling

References

Available upon request. 

Timeline

Administrative Coordinator/Eplan Lodgement Officer

John McDonald Group Pty Ltd
06.2008 - Current

Administrative Assistant/Receptionist Administrator

Shadbolt & Co Lawyers
06.2007 - 05.2008

Administrative Assistant

Mojay Pot Commercial
01.2003 - 03.2006

Advanced Diploma - Apparel, Fashion And Textiles

TAFE NSW

Certificate III in Clothing And Textile Production

TAFE NSW

Completed Higher School Certificate

Macarthur Anglican School

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Lisa Withers