Summary
Overview
Work History
Education
Skills
Work History
References
Timeline
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Lisa Wright

Sorell,TAS

Summary

With over 20 years of owning and managing an automotive workshop, I have gained a passion for customer service and problem-solving. I am energetic and driven by nature. As an Administrative Manager with a proven track record at Combined Automotive Solutions, I am adept at office automation and payroll administration. I maintain hardworking, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am a proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with suppliers, customers and team members.

Overview

19
19
years of professional experience

Work History

Administrative Manager

Combined Automotive Solutions
Mornington , TAS
01.2006 - 04.2025
  • Automated office operations to optimise accounts payable and receivable, customer correspondence, and data communications.
  • Quoting of jobs.
  • Monitored office supplies to replenish needed inventory before depletion.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Developed and implemented administrative procedures to maximize efficiency.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

Certificate II (Nail Technology) -

TasTAFE
TAS
10-2000

High School Diploma -

Rokeby High School
Rokeby, TAS

Skills

  • Office automation
  • Payroll administration
  • Regulatory compliance
  • Budget tracking
  • Interpersonal communication
  • Time management
  • Staff scheduling
  • Records management
  • Cost control
  • BAS obligations

Work History

  • Owner/Administration Manager - Combined Automotive Solutions | 2006 - 2025
  • Payroll Officer/Customer Service Manager | 1995 - 2006

References

References available upon request.

Timeline

Administrative Manager

Combined Automotive Solutions
01.2006 - 04.2025

Certificate II (Nail Technology) -

TasTAFE

High School Diploma -

Rokeby High School

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