LISA COUGHLAN- BERG

Terrigal,NSW

Summary

Accomplished in medico-legal processes at Gosford Private Hospital, I excel in healthcare ethics and medical records management. Demonstrated success in enhancing patient confidentiality and boosting occupancy rates through innovative marketing strategies. Skilled in building client relationships and adept in electronic medical record software, my background ensures compliance and operational excellence in healthcare environments.

Overview

years of professional experience

Work History

Medico- Legal : Health Information Services

Gosford Private Hospital

Gosford

01.2016 - Current

Process Lawyer, Governing bodies request for information for a legal claim
Strict deadlines area adhered to
Patient confidentially : ensuring you have the correct patient consent
Attention to detail : providing Lawyers with the intricate information and specific details they have requested.

MARKETING AND ADVERTISING

GOSFORD PRIVATE HOSPITAL

Gosford, NSW

01.2016 - 07.2024

Used various forms of marketing and advertising techniques to identify potential customers such as conducting information seminars, distributing flyers and brochures in hospital marketing
Collaborated with marketing and advertising teams to maintain brand consistency across campaigns.
Collaborated with marketing and advertising teams to achieve successful launch of projects: New hospital developement
Displayed and distributed marketing and advertising materials.
Offered expertise and leadership to improve marketing and advertising initiatives.
Optimized occupancy rates through proactive marketing and advertising strategies, focus on the maternity ward
Optimized digital marketing channels such as social media, email campaigns, and online advertising to increase lead generation and conversion rates.
Maintained high occupancy rates with proactive marketing strategies and diligent follow-up with prospective patients

HEALTH AND SKIN CARE THERAPIST

YUMMY MUMMY PADDINGTON

SYDNEY

01.2004 - 01.2007

Demonstrated expertise in various treatments such as chemical peels, microdermabrasion, and light therapy for optimal results.
Established partnerships with local businesses for cross-promotional opportunities that drove new clientele.
Expanded services offered based on feedback from clientele, continuously enhancing the breadth of options available.
Improved client satisfaction by providing personalized skin care treatments and product recommendations.
Boosted retail sales by recommending appropriate skincare products based on individual client needs.
Increased client retention by building strong relationships through attentive service and tailored treatments.

Education

SPECIALISING IN ACCOUNT EXEC CLIENT SERVICE

AAA SCHOOL OF ADVERTISING

CAPE TOWN SOUTH AFRICA

12.1996

HEALTH AND SKIN CARE INT QUALIFICATION

SANDY ROY SCHOOL OF BEAUTY THERAPY