Dedicated Marketing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Marketing Manager
Ferrari Brisbane (Sime Darby)
12.2020 - Current
Developed, organised and implemented local marketing & media activities/events, evaluated results of each marketing activity, and conduct post-event analysis report for both Sales & Aftersales
Control and execution of annual marketing budget
Acquired prospective customers through marketing events and promoted customer loyalty
Coordinate and update of Dealer website content
Content creation & coordination of social media plan as relevant within Ferrari guidelines
Management of CRM
Researched developing trends to stay updated with new ideas and marketing practices.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Develop Experience Manager with guidance and on job training
EA & Corporate Account Manager
Brisbane BMW (Sime Darby)
01.2018 - 12.2020
Management of BMW, MINI & Volvo Corporate Programs
Creating & supporting client retention strategies for both existing corporates & new businesses
Working with Sales manager and DP to identify and create new business opportunities
Setting and attending appointments with potential prospective businesses
Presenting Programme benefits & inclusions to appropriate entities
Attending industry events and conferences to maintain a robust network
Management of press vehicle fleet & liaising with Journalists
Corporate Events/Trade Shows/Sponsorshi8ps
Supervision of Reception Manager & Reception team
Provide support to Dealer Principal and Head of Ops
Coordinate & manage diaries for Dealer Principal
Marketing & Events Coordinator
Ferrari Brisbane (Sime Darby)
01.2016 - 01.2018
Assist Marketing Manager with development of annual events & promotion strategy
Management of CRM
Assist with creation and management of all event & sponsorship activities
Identify opportunities for the brand via sponsorships, co-branding campaigns & promotions
Creation of content for social media
Customer Service & Events Coordinator
Brisbane BMW (Sime Darby)
06.2015 - 01.2016
Sales log management & customer communication
Management of sales leads & enquiry
Liaising with senior Management & external clients
Handling of customer complaints & providing appropriate solutions
Data preparation, interpretation & analysis
Assisting the Marketing team with the coordination & planning of events
Executive Assistant
Brighton BMW
01.2014 - 06.2015
HR Coordinator
Supervised Reception team of 5 staff
Attend weekly Management meetings
Coordinate all dealership functions, as well as onsite & offsite executive conferences
Coordinate & manage Dealer Principal's diary
Facilitate & manage all required dealership maintenance
Chairperson for OH&S board
First Aid Representative
Coordinate activity planning and task deadlines to meet priorities
Word processing/document drafting of internal & external correspondence
State Account Manager
DMC Promotions
01.2013 - 01.2014
Event Management
Relationship Management
Identifying, qualifying & converting new business opportunities
Creating & fostering relationships with key client contacts
Management of promotional team of 20 staff
Customer Relations Liaison
Lamborghini Brisbane & Brisbane BMW
01.2012 - 01.2013
Customer Communications
Liaising with senior Management & external clients
Handling of customer complaints & providing appropriate solutions
Data preparation, interpretation & analysis to compile weekly & monthly performance reports
Representing the dealership at corporate events & trade shows
Education
Bachelor of Business - Marketing & Public Relations
Queensland University of Technology
Brisbane
11.2012
Certificate III - Business Administration
Sarina Russo College
Brisbane
11.2000
High School Diploma -
Mt St Michael's College
Brisbane
11.1999
Skills
Event Management
Corporate Communications
Marketing strategies & campaigns
Public and Media Relations
Timeline
Marketing Manager
Ferrari Brisbane (Sime Darby)
12.2020 - Current
EA & Corporate Account Manager
Brisbane BMW (Sime Darby)
01.2018 - 12.2020
Marketing & Events Coordinator
Ferrari Brisbane (Sime Darby)
01.2016 - 01.2018
Customer Service & Events Coordinator
Brisbane BMW (Sime Darby)
06.2015 - 01.2016
Executive Assistant
Brighton BMW
01.2014 - 06.2015
State Account Manager
DMC Promotions
01.2013 - 01.2014
Customer Relations Liaison
Lamborghini Brisbane & Brisbane BMW
01.2012 - 01.2013
Bachelor of Business - Marketing & Public Relations