Lisa Storm Fraser
Clairview Queensland ,QLD
Summary
I have successfully maintained 9-hole golf course and camping ground, contributing to an inviting recreational space. Enhanced landscape quality through effective operation of mowing equipment and trimming tasks. Controlled unwanted vegetation through strategic herbicide application, prioritizing safety and compliance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Gardener
Brandybottle Caravan Park and Golf Course
Clairview Queensland
11.2024 - 02.2026
- Managed landscaping and upkeep of a 9-hole golf course, focusing on turf health and aesthetic appeal.
- Serviced mowing equipment through systematic maintenance procedures, focusing on maximizing performance and extending equipment lifespan.
- Performed detailed trimming of greenery, focusing on maintaining uniformity in shrubs and hedges.
- Executed maintenance tasks using power tools and landscaping machines to uphold aesthetic and functional standards of outdoor areas.
- Diagnosed and resolved equipment issues through maintenance and repairs, maintaining tool performance for ongoing project needs.
- Managed landscape maintenance through precise cutting and shaping of trees and shrubs.
- Implemented safe application of fertilizers and pesticides in designated outdoor areas, adhering to established safety protocols.
Bar Cook
Brandybottle Caravan Park and Golf Course
Clairview Queensland
11.2024 - 02.2026
- Prepared and presented diverse menu items in kitchen environment.
- Maintained cleanliness and organization of cooking stations and equipment.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Developed special event menus, tailoring offerings to guest preferences and dietary needs.
- Consistently delivered well-executed dishes under high-pressure situations during peak dining hours.
- Improved overall kitchen efficiency by cross-training in multiple stations and providing backup support as needed.
- Developed strong relationships with local food suppliers, leading to preferential pricing and access to unique or specialty ingredients.
Customer Service Advisor
Armstrong Motorgroup
Christchurch New Zealand
04.2015 - 03.2016
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Organized records of all customer interactions, ensuring accurate documentation for future reference or follow-up purposes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Managed front desk operations, ensuring efficient client interactions and appointment scheduling.
- Maintained accurate records of visitor logs and correspondence for streamlined communication.
- Implemented filing system upgrades, leading to improved document retrieval times and organization.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Car Groomer
Armstrong Motorgroup
Christchurch New Zealand
06.2014 - 04.2015
- Managed thorough cleaning and detailing of vehicles, ensuring high standards of presentation.
- Collaborated with team members to streamline grooming processes and improve efficiency.
- Trained new staff on effective car care techniques and safety protocols.
- Implemented quality checks to maintain consistency in service delivery.
Groomer
Thrifty Car Rentals
04.2012 - 06.2012
- Conducted detailed cleaning and detailing of cars, focusing on both interior and exterior surfaces for optimal appearance.
- Coordinated logistics for collecting and delivering cars, optimizing efficiency and reliability.
- Conducted thorough cleaning of designated areas, enhancing overall facility appearance and cleanliness.
Computer Facilitator
CPIT – Campus Connect
Christchurch New Zealand
10.2008 - 06.2012
- Led facilitation activities to enhance student comprehension of work concepts.
- Managed data entry operations, maintaining high standards of accuracy and attention to detail.
- Reviewed and assessed student submissions, maintaining high standards of evaluation and accuracy.
Service Assistant
Taste on Macrossan
Port Douglas
09.2007 - 03.2008
- Executed food preparation processes to ensure timely service delivery.
- Assisted in preparing coffee beverages for customers. Supported team members in maintaining cleanliness of coffee station. Contributed to positive customer experiences through friendly service.
- Assisted in maintaining cleanliness and organization of workspaces. Supported team members in achieving a tidy environment. Contributed to overall hygiene standards through regular cleaning tasks.
- Executed end-of-day banking procedures to ensure accurate financial reporting.
- Executed end-of-day closing procedures.
Senior Service Assistant
Brumby’s
Port Douglas
07.2006 - 08.2007
- Executed food preparation and customer service operations.
- Implemented effective cleaning strategies to enhance overall facility appearance and cleanliness.
- Carried out reconciliation of daily transactions and preparation of end-of-day banking reports.
- Carried out end-of-day closing processes.
- Managed daily activities of junior employees, ensuring adherence to project goals and quality standards.
Child Carer
Tropical Tots Childcare Centre
Port Douglas
05.2004 - 03.2005
- Supervised and nurtured children aged 3 months to 8 years, ensuring a safe and supportive environment.
- Administered nutritional feeding routines for infants to ensure healthy growth.
- Executed diaper changing procedures to ensure infant hygiene and comfort.
- Oversaw play, meal, and sleep schedules to ensure a structured environment.
- Assisted in creating artwork through painting and drawing activities. Supported team engagement by organizing games and puzzles.
Aged Carer / Personal Carer
J-Five Health Care Services
Port Douglas, QLD
11.2003 - 05.2004
- Enhanced well-being of elderly and disabled individuals through dedicated support services. Improved mental health outcomes for disabled clients by implementing engaging activities and social programs. Championed initiatives that promoted inclusivity and respect for all individuals.
- Engaged in regular showering practices to ensure personal hygiene and comfort.
- Achieved increased participation in feeding programs through effective community outreach. Streamlined feeding operations, resulting in enhanced service delivery efficiency.
- Facilitated improved client well-being through effective toileting support. Enhanced client comfort and dignity by implementing tailored personal care plans. Achieved positive feedback from clients regarding personal hygiene assistance.
- Achieved high standards of cleanliness in patient rooms and bathrooms, enhancing overall patient satisfaction. Improved infection control measures through diligent cleaning practices. Fostered a positive atmosphere for recovery by maintaining orderly and hygienic spaces.
- Conducted patient surveillance while coordinating secure escort services for appointment attendance.
- Achieved optimal cleanliness in hospitals and nursing homes, positively impacting patient recovery and resident well-being. Elevated sanitation standards through strategic cleaning initiatives. Fostered a safe and welcoming environment for all facility occupants.
Education
Christchurch Senior High
Skills
Exceed expectations by delivering exceptional results in all assigned tasks
Punctuality and dependability in all assigned tasks
Exceptional telephone etiquette and communication skills
Ability to identify and resolve complex issues
Certification
- 2004 Certificate 3 in Aged Care Work J-Five Health Care Services
- 2004 Certificate 3 in Home and Community work J-Five Health Care Services
- 2011 National Certificate in Computing Level 2 CPIT
- 2011 First Aid Certificate – Level One St John
- 2024 Repsonsible Management of Licenced Venues
- 2024 Food Saftey Supervisor
Timeline
Gardener
Brandybottle Caravan Park and Golf Course
11.2024 - 02.2026
Bar Cook
Brandybottle Caravan Park and Golf Course
11.2024 - 02.2026
Customer Service Advisor
Armstrong Motorgroup
04.2015 - 03.2016
Car Groomer
Armstrong Motorgroup
06.2014 - 04.2015
Groomer
Thrifty Car Rentals
04.2012 - 06.2012
Computer Facilitator
CPIT – Campus Connect
10.2008 - 06.2012
Service Assistant
Taste on Macrossan
09.2007 - 03.2008
Senior Service Assistant
Brumby’s
07.2006 - 08.2007
Child Carer
Tropical Tots Childcare Centre
05.2004 - 03.2005
Aged Carer / Personal Carer
J-Five Health Care Services
11.2003 - 05.2004
Christchurch Senior High