Resume 2026 Lisa Therese Smith
Wanneroo,W.A
Summary
Results-driven Office Manager, Bookkeeper, and Sales Professional experienced in enhancing business operations across administration, finance, customer service, and sales. Achieved seamless transitions during business restructuring while maintaining operational efficiency and driving sales growth in residential and commercial solar PV and battery storage sectors. Committed to fostering client relationships, streamlining processes, and leveraging technology to deliver value.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Administrative Office Manager
Arc-X Welding
Landsdale, WA
08.2025 - 06.2026
- Managed office administration, supported Director, coordinated business operations, and ensured high-quality customer service.
- Handled accounts payable and receivable using MYOB, ensuring timely and accurate financial transactions.
- Processed weekly payroll via ABA files, maintained accurate staff timesheets, and tracked leave records for compliance.
- Prepared quarterly BAS and PAYG documentation.
- Generated purchase orders, coordinated supplier accounts, and fostered strong vendor relationships for efficient procurement.
- Scheduled works and coordinated staff workloads to optimize resource allocation.
- Assisted with the successful transition of the business from Sole Trader to Pty Ltd.
Senior Sales Consultant
Westsun Energy Pty Ltd
Wangara, W.A
02.2016 - 08.2025
- Achieved over nine years of successful residential solar PV and battery storage sales, including one year specialising in commercial solar solutions.
- Managed complete sales process from initial enquiry and system design to quotation, installation, commissioning, and after-sales support, ensuring seamless customer experience.
- Cultivated long-term customer relationships while achieving monthly sales targets of 10–20 systems through inbound phone enquiries and showroom consultations, enhancing customer loyalty.
- Delivered exceptional customer service, contributing to 265+ Google reviews and maintaining a 4.9-star customer rating.
- Developed tailored renewable energy solutions aligned with customers' energy usage, budgets, and future requirements, resulting in improved customer satisfaction.
- Prepared and submitted Western Power and Synergy applications, ensuring accurate documentation and timely approvals to prevent installation delays.
- Maintained up-to-date knowledge of solar PV, battery storage and renewable energy technologies to provide accurate product advice and recommendations.
Sales Assistant / Office All-Rounder
Airconditioning City and Premas Refrigeration
Mandurah, WA
04.2008 - 01.2016
- Processed sales of Edwards Solar rooftop solar hot water systems.
- Scheduled installations and managed warranty claims for solar hot water systems with Edwards Solar.
- Managed accounts payable and receivable, ensuring accurate daily bank reconciliations using MYOB software.
- Generated invoices, processed payments, and maintained accurate customer and financial records.
- Liaised with subcontractors to manage invoices, payments, and job coordination effectively.
- Performed reception and office administration duties in a fast-paced head office environment.
- Scheduled appointments and managed calendars for staff, contractors, and clients to optimize workflow.
- Coordinated maintenance scheduling and contract payments with BHP Billiton representative, ensuring timely service at Worsley Boddington mine site.
Education
Year 12 -
Taminmin Senior College
Humpty Doo, NT01-1998
Skills
- Office Management & Administration
- Bookkeeping & Financial Reporting
- Payroll management
- MYOB & Microsoft Office 365
- BAS/PAYG Preparation
- Purchase Order Processing
- Staff Scheduling & Coordination
- Customer relationship management
- CRM Software
- Team Leadership & Development
- Renewable Energy Solutions
- Energy Efficiency Consulting
- Technical Support Coordination
- Administrative Process Improvement
- Critical thinking
Certification
- Certificate IV: Bookkeeping Open Colleges - Online
- Certificate III: Business Administration Challenger TAFE - Mandurah, WA
Timeline
Administrative Office Manager
Arc-X Welding
08.2025 - 06.2026
Senior Sales Consultant
Westsun Energy Pty Ltd
02.2016 - 08.2025
Sales Assistant / Office All-Rounder
Airconditioning City and Premas Refrigeration
04.2008 - 01.2016
Year 12 -
Taminmin Senior College