Liseth Cordoba
Runaway Bay,QLD
Summary
Results-driven professional with proven track record in customer service, effective team collaboration, and sales. Passionate about building strong client relationships and motivated to exceed targets.
Overview
8
8
years of professional experience
Work History
Client Advisor
Saint Laurent
Gold Coast, QLD
11.2022 - Current
- Maintain impeccable and well-presented displays at all times.
- Handle customer complaints related to quality issues.
- Ensure a seamless and enjoyable shopping experience for customers.
- Support team goals within a dynamic work environment.
- Manage returns and exchanges efficiently, providing alternative options for customers.
Client Advisor
Louis Vuitton - LVMH
Gold Coast, QLD
09.2021 - 11.2022
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers to promote long term business growth.
- Utilize database to reach out to customers and enhance their spending profile
- Contributed to team objectives in fast-paced environment.
Sales Assistant
Zara
Gold Coast, QLD
08.2019 - 09.2021
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability and pricing.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Restaurant Manager
Guzman Y Gomez, Nerang & Griffith University
Gold Coast, QLD
01.2016 - 06.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes.
- Addressing complaints and ensuring customers satisfaction.
Education
Technical Degree - Archiving and File Management
Universidad de Antioquia
2014
Certificate in Management -
Universidad De Antioquia
Colombia2013
Skills
- Problem-solving
- Effective communication
- Meeting KPIs
- Complaint Handling
- Competitive
- Customer service
References
Guillermo Lopez
Department Manager, Saint Laurent
0435 256 490
guillelopezossa@gmail.com
Tanya Kranen
Assistant Director Risk, Intelligence and Delivery, NDIS Quality and Safeguards Commission
0415 665 238
teejsearle@gmail.com
Timeline
Client Advisor
Saint Laurent
11.2022 - Current
Client Advisor
Louis Vuitton - LVMH
09.2021 - 11.2022
Sales Assistant
Zara
08.2019 - 09.2021
Restaurant Manager
Guzman Y Gomez, Nerang & Griffith University
01.2016 - 06.2019
Technical Degree - Archiving and File Management
Universidad de Antioquia
Certificate in Management -
Universidad De Antioquia