Lishani Navimanage
Drouin,Sri Lanka
Summary
I am an efficient and organized individual seeking a position in your company that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I want to be a part of your success by offering responsibility, quality work and keeping deadlines.
Overview
1
1
year of professional experience
Work History
Customer Care Representative
HDPL (HSBC)
09.2012 - 03.2013
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Maintained accurate and current customer account data with manual forms processing and digital information updates
Data Entry Operator
LMRB
01.2012 - 04.2012
- Gathered data from multiple sources and programs
- Corrected data entry errors to prevent later issues such as duplication or data degradation
Education
Master Of Business Administration (IS) - Business Administration And Management
Lyons College
Melbourne, VICBachelor of Business: Major in Management And Major in Marketing -
Edith Cowan University (ACBT) - Kolpity
04.2014
Diploma And Advanced Diploma : Business Marketing And Management -
Australian College of Business And Technology - Kolpity
11.2013
Diploma Business -
Unitec Institute of Technology - New Zealand
08.2011
Cambridge G.C.E Ordinary Level - Business Studies, Commerce, Economics, English Language, Mathematics, Accounting, Sinhala
Royal Institute - Nugegoda
06.2008
Skills
- Customer service
- Handling Customers
- Resolve conflicts
Personal Information
- Date of Birth: 11/20/1991
- Gender: Female
Hobbies and Interests
- Watching movies
- Travelling
Timeline
Customer Care Representative
HDPL (HSBC)
09.2012 - 03.2013
Data Entry Operator
LMRB
01.2012 - 04.2012
Master Of Business Administration (IS) - Business Administration And Management
Lyons College
Bachelor of Business: Major in Management And Major in Marketing -
Edith Cowan University (ACBT) - Kolpity
Diploma And Advanced Diploma : Business Marketing And Management -
Australian College of Business And Technology - Kolpity
Diploma Business -
Unitec Institute of Technology - New Zealand
Cambridge G.C.E Ordinary Level - Business Studies, Commerce, Economics, English Language, Mathematics, Accounting, Sinhala
Royal Institute - Nugegoda
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