Lison Malfrait
Cairns,QLD
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
7
7
years of professional experience
Work History
Receptionnist and House Keeper
Camping Du Pont D'Avignon
07.2023 - 09.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected payments, processed transactions and updated relevant records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Routed incoming mail and messages to relevant personnel without delay.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Communication Project Manager
ID Logistics
08.2022 - 07.2023
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Prepared and submitted project invoices for review and approval.
- Monitored project progress, identified risks and took corrective action as needed.
Graphist
Sormaf
08.2020 - 07.2022
- Displayed strong organizational and multi-tasking skills, managed unpredictable workload and met established deadlines.
- Created layout and design for new materials following specified guidelines.
- Demonstrated mastery of graphic design concepts that apply to customer projects.
- Worked within established brand guidelines and led team to produce graphics projects on schedule.
- Presented creative concepts to clients and implemented continual feedback to achieve client satisfaction.
- Monitored progress of projects, keeping on schedule and within budget.
- Implemented strategies for promoting campaigns on social media.
Saleswoman
DCM Jennyfer
09.2019 - 11.2019
- Drove team revenue totals by bringing in top sales numbers.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Cashier
Brico Depot
05.2017 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Bar Tender
Bristo
07.2016 - 08.2016
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Communications - Communications
IFC
Avignon07.2023
Community Management Formation - Community Management
Webstart Paris
Paris France07.2020
First Year - English And American Literatures And Civilizations
Avignon University
Avignon France07.2019
Skills
- Organization
- Teamwork and Collaboration
- Cultural Awareness
- Multitasking Abilities
Timeline
Receptionnist and House Keeper
Camping Du Pont D'Avignon
07.2023 - 09.2023
Communication Project Manager
ID Logistics
08.2022 - 07.2023
Graphist
Sormaf
08.2020 - 07.2022
Saleswoman
DCM Jennyfer
09.2019 - 11.2019
Cashier
Brico Depot
05.2017 - 08.2019
Bar Tender
Bristo
07.2016 - 08.2016
Bachelor of Communications - Communications
IFC
Community Management Formation - Community Management
Webstart Paris
First Year - English And American Literatures And Civilizations
Avignon University
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