LITEA KRESTIA PULE
AUSTRAL,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Mc Donalds
03.2023 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Actively listened to customers, handled concerns quickly and escalated issues to supervisor if any.
Customer Service
KFC
09.2021 - 03.2023
- Strengthened communication skills through regular interactions with customers
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
John Edmondson High School
Horningsea Park NSWBlacktown Girls High School
Blacktown, NSWSkills
- Fast Learner
- Good listener
- Team player
- Reliable & Honest
- Positive attitude
- Great Multitasker
- Team Development
- Work Prioritization
- Calm and Professional Under Pressure
- Payment Processing
- Order Processing
Languages
Able to speak Tongan Language
References
Available upon request
Hobbies and Interests
- Spending time with Family & Friends
- Shopping
- Reading
- Going to the beach
Timeline
Customer Service Representative
Mc Donalds
03.2023 - Current
Customer Service
KFC
09.2021 - 03.2023
John Edmondson High School
Blacktown Girls High School
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