Litia Alaimalo
Deer Park,VIC
Summary
Experienced in logistics dispatching with history of coordinating transportation and delivery processes. Strengths include ability to manage high-volume operational demands, streamline dispatch procedures, and optimize routes for efficiency. Demonstrated skills in problem-solving, team leadership, and communication have contributed to improved workflow and customer satisfaction levels in previous roles.
Overview
4
4
years of professional experience
Work History
Logistics Dispatcher
New Cold Advanced Cold Logistics
Truganina , VIC
02.2021 - Current
- Assigned drivers to pick up and deliver goods according to customer requirements.
- Reviewed shipping documents for accuracy prior to dispatch.
- Monitored driver performance, ensuring compliance with safety regulations.
- Communicated with customers regarding delivery schedules and order status updates.
- Scheduled deliveries in an efficient manner to reduce costs and meet customer deadlines.
- Compiled reports on transportation activity such as orders shipped, routes taken and delivery times.
- Resolved issues related to pickups, deliveries or route changes in a timely manner.
- Ensured that all legal paperwork was completed correctly before dispatching vehicles.
- Responded quickly to any inquiries or complaints from customers or drivers about shipment status.
- Performed administrative tasks such as filing documents, answering phone calls or responding emails.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Prepared daily work and run schedules.
- Dispatched drivers to meet daily delivery needs for company customers.
- Responded to customer messages in regard to delivery issues.
- Trained and evaluated employees to ensure work performance met company standards.
Education
High School Diploma -
Marian College
Sunshine, VIC11-2018
Skills
- Conflict resolution abilities
- Transportation Management
- Employee Management
- Telephone Etiquette
- Staff Training and Development
- Documentation Management
- Team Collaboration
Timeline
Logistics Dispatcher
New Cold Advanced Cold Logistics
02.2021 - Current
High School Diploma -
Marian College
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