Alexandra Jeffree

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Generated new business with marketing initiatives and strategic plans.
• Support key accounts with foreign trade facilitation
• Monitor import and export shipments working with both internal and external customers.
• Respond to customer inquiries regarding shipment status or quotes via both phone and email.
• Customized report generation

• Company Overview: FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to every U.S. address and to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, usually in one to two business days with the delivery time guaranteed.

DESIGNATION – Manager, Operations (ACA) – May 2019 – March 2023 Managing / leading a team of 68 (both FedEx employees and Vendors / SHOV)

• ACA initiate the clearance of gateway
• Reporting flights and Manifesting
• BSO (Broker Select Option)
• PTS – Primary – SHOV high low doc, Secondary – agents doing Final review, Tertiary – person submitting the flight. QDeal with CTOs (Cargo Terminal Operators) such as Qantas, Menzies and Dnata.
• Deal with customs directly also.
• Monitor import and export shipments working with both internal and external customers.

PREVIOUS DESIGNATIONS:

Operations Coordinator and personal assistant to Senior National Manager.

• Office supply fulfillment.
• Support management with day-to-day activities.
• Work with Australian regulatory bodies on customer trade.
• Organize company events, such as Christmas party, and fundraising events throughout the year in my role as chairman on the social committee.
• Profit and loss ledger control
• Travel arrangements (Domestic and International)
• Hospitality (internal and External)
• Diary management

Senior Post Sales Solutions Executive.

Progression from Clearance Delay Notification team to Post Sales Solutions then to Senior Post Sales Solutions within 3 years.

• Support key accounts with foreign trade facilitation
• Monitor import and export shipments working with both internal and external customers.
• Respond to customer inquiries regarding shipment status or quotes via both phone and email.
• Customized report generation

• Company Overview: Vivien’s Jewellers did operate a retail jewellery chain of over 140 stores. It changed its name in 2009 and became Zamels. Zamels Jewellery Australia offers beautifully presented ladies and men’s jewellery, wedding rings, diamond rings, watches, gifts and clocks at competitive prices.

DESIGNATION – Retail Assistant

• Customer service
• Selling targets assigned per month
• Stock orders
• Update store displays
• Open and close store
• Responsibility with cash flow / accounting
• Responsible for financial transactions

• Company Overview: Inter-Chillers is a long-established Family-owned business with strong market recognition. It is a commercial air conditioning company based in Peakhurst, Sydney NSW.

DESIGNATION – Office Assistant

• Assist with tradesman time-cards and schedules
• Order office supplies
• Collecting and dispatching mail and parcels
• Answer / transfer phone calls
• Collect printing materials
• Assist in travel schedules
• Data entry