Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
Generic

Liv Hargraves

Wagga Wagga,Australia

Summary

I am 22 years old, currently living in Wagga Wagga and have recently become unemployed. I am looking for part time or casual work. I have years of experience in hospitality, bartending, customer service and retail. I am bright, bubbly and work well in a team environment, always willing to try new things and up for a new challenge.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bar Gaming Attendant

Turvey Park Hotel
Wagga Wagga, NSW
10.2023 - 08.2024
  • Completed detailed reports documenting incidents involving underage patrons or violations of gaming regulations.
  • Monitored the gaming area to ensure compliance with state laws and regulations.
  • Operated cash register, accepted payments, issued change and receipts to customers.
  • Assisted in training new staff members on proper use of equipment and protocols related to game operations.
  • Performed minor maintenance on gaming machines as needed.
  • Inspected equipment to maintain proper working conditions.

Barmaid

Commercial Hotel Junee
Junee, NSW
10.2022 - 09.2023
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Monitored patrons' intake of alcohol to limit liability of establishment.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.

Sales Consultant

Telstra
Wagga Wagga, NSW
09.2021 - 10.2022
  • Worked with fellow sales team members to achieve group targets.
  • Listened to customers to understand needs and refer to optimal services.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Priced out products for customers and drew up sales paperwork.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.

Sales Assistant

Bras N Things - Paige Loadsman
Wagga Wagga, 2650
11.2020 - 04.2021
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Accepted and completed cash, check and credit card payments.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Received and processed product returns and exchanges.
  • Using Open pay, after pay zip pay and laybuy
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered customers' questions regarding products, prices and availability.

Education

Wagga Wagga High School
Wagga Wagga, NSW

Skills

  • Complaint Resolution
  • Perform Well Under Pressure
  • Active Listening
  • Problem Solving
  • Employee Training
  • Staff Supervision
  • Multitasking and Prioritization
  • Strong Communication and Interpersonal Skills
  • Time Management
  • Espresso Machine Operation

Certification

  • RSA 23/12/2020 - 22/12/2025
  • RCG 07/11/2022 - 22/12/2025
  • CPR 07/05/2024 - 06/05/2029
  • First Aid 07/05/2024 - 06/05/2029

Availability

Monday - Friday  8am - 4am

Saturday- Sunday  8am - 4am

Public Holidays/School Holidays

References

  • D. Daley - 0499322333
  • M. Fitzgerald - 0409319722
  • G. Hons - 0447154194
  • C. Davidson - 0415391913

Timeline

Bar Gaming Attendant

Turvey Park Hotel
10.2023 - 08.2024

Barmaid

Commercial Hotel Junee
10.2022 - 09.2023

Sales Consultant

Telstra
09.2021 - 10.2022

Sales Assistant

Bras N Things - Paige Loadsman
11.2020 - 04.2021

Wagga Wagga High School

Similar Profiles

CREATE PROFILE
Liv Hargraves