LIV MEGARA
Summary
A dedicated and results-oriented General Manager with over 17 years of experience in Supply Chain and Operations, I oversaw and executed the company's supply chain strategy, which included purchasing, inventory control, logistics, warehousing, sales forecasting, distribution, and parts management, including fulfilment operations across multiple 3PL warehouses. Managing operations across Melbourne and Bangkok, I work on-site in both countries, leading and mentoring a diverse team of 53 staff, including 6 direct reports across the purchasing, planning, logistics, warehousing, and customer service departments. I am dedicated to fostering collaboration between teams to drive business objectives, improve customer experiences, and ensure seamless parts management and distribution processes. I evaluate data trends to identify opportunities for process enhancements and cost savings, proactively addressing and resolving issues to maintain operational efficiency.
Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Global Supply Chain & Operations Manager
Ironman 4x4 Pty Ltd
Melbourne, Thailand & USA
10.2008 - Current
- Company Overview: Ironman 4x4 is Australia's leading 4x4 accessory brand, specialising in designing and manufacturing suspensions and accessories for a global clientele spanning more than 160 countries. The company serves many clients, including fleet and mining vehicles, automotive, trucking, the defence industry, and recreational users.
- Responsibilities
- Inventory Control & KPI Analysis: Developing and implementing inventory systems and supply chain logistics strategies to maintain appropriate stock levels, reduce waste, and meet business objectives. Regularly analysing KPIs to identify variances in forecasts, planned orders, and inventory performance, ensuring alignment with company goals.
- Vendor and Pricing Management: Conducting periodic evaluations of vendor performance to ensure adherence to pricing contracts and agreements. Leading pricing reviews to optimise cost management while maintaining high-quality supplier relationships.
- Cost Containment & Process Improvement: Leveraging sales and operational planning (S&OP) to manage the parts division P&L, including budgeting and cost control. Analysing data trends to identify opportunities for process enhancements and cost savings.
- Leadership & Team Management: Managing a team of supply chain professionals, providing leadership and guidance to ensure efficient execution of daily tasks, and fostering collaboration across planning, logistics, and purchasing teams.
- Logistics Oversight: Handling import and export logistics for the entire group, including the accreditation of the Australian Trusted Trader (ATT) arrangement. Implementing tailored solutions such as 3PL and cross-docking to optimise distribution processes.
- Strategic Negotiations: Leading major supply contract negotiations to reduce costs and managing pricing reviews based on currency fluctuations, raw material costs, and logistics trends.
- Notable Achievements
- Optimised International Operations: Spearheaded the design and implementation of the international operations layout in Thailand and the USA, driving a key decision to source fully assembled racking from China instead of unassembled units from Australia. This strategic move resulted in significant cost savings and reduced installation time by 60%, leading to lower operational expenses across the business. To date, this approach has been successfully implemented in 14 Ironman 4x4 warehouses, contributing to a more streamlined and efficient global operation.
- Achieved Australian Trusted Trader Accreditation: Led the entire process of obtaining the Australian Trusted Trader accreditation is a prestigious credential that simplifies and streamlines customs procedures. Successfully securing this accreditation has provided substantial operational benefits and improved our customs efficiency and reduced processing times. Ironman 4x4 is the only aftermarket 4WD accessory and suspension company to have earned this endorsement, setting us apart from competitors in the industry.
- Led Company Growth and Financial Expansion: As a key member of the executive team, I played a pivotal role in scaling the company from 28 employees to 228 staff globally, contributing significantly to the company's financial growth. Over 14 years, I helped drive an annual turnover increase from AU$8.57M in 2008 to the business projected to exceed AU$189M in the next financial year, reflecting both operational and strategic successes.
- Revamped Sales Forecasting & Streamlined Purchasing: As the lead stakeholder in implementing the demand and supply forecasting schedule, I directed a specialised IT programming team to develop and implement a unique sales forecasting system. This system, which integrates actual sales data and projections, has enabled precise forecasting and accurate evaluation of lead times, transit times, and stock availability, greatly improving purchasing decisions and operational efficiency.
- Implemented Executive Reporting System: Established and maintained a robust monthly business review reporting system for the executive leadership team, providing valuable insights into business performance and facilitating data-driven decision-making.
- Central Stock Management: Led the strategic initiative to streamline stock management by coordinating the direct shipment of assorted stock from the Thailand distribution hub to the six Australian warehouses, resulting in significant reductions in road freight and lead times.
Education
Bachelor of Business - Logistics & Supply Chain Major
RMIT
Skills
- Supply chain efficiency
- Logistics system optimization
- Supply chain demand planning
- S&OP Process Management
- Vendor management expertise
- Inventory control
- NetSuite ERP expertise
- Cost Reduction Strategies
- Contract Negotiation
- Continuous Improvement Initiatives
- KPI Monitoring & Performance Management
- Warehouse Operations & Safety Compliance
- Problem-solving
Affiliations
- Accredited Australian Trusted Trade
- Forklift Licence
- HR Licence
Certification
- [Area of expertise] License - [Timeframe]
Languages
Italian
Professional Working
Timeline
Global Supply Chain & Operations Manager
Ironman 4x4 Pty Ltd
10.2008 - Current
Bachelor of Business - Logistics & Supply Chain Major
RMIT