Livia Manning
Chicago,IL
Summary
Results-driven business professional with a background in executive assistance, business development, and personal training. Skilled in relationship and project management. I excel in fostering client connections and driving organizational success. As an Executive Administrative Assistant at Arc Energy Group, I optimize executives’ schedules and streamline operations, reducing retrieval time by 20 percent. In my previous role as a Business Development Representative at Equilibria, I qualified 300+ leads, executed strategic outreach, and was promoted to lead proactive market events. Adept at multi-tasking, building rapport, and leveraging interpersonal communication for effective outcomes. BSB in Management with an Entrepreneurship concentration from DePaul University. Proficient in English and Spanish, and experienced in Microsoft Excel, PowerPoint, and Word.
Overview
3
3
years of professional experience
Work History
Executive Administrative Assistant
Arc Energy Group
Sydney, Australia
02.2023 - Current
- Manage and prioritize the executive’s calendar, ensuring effective use of their time
- Maintain a well-organized filing system, reducing retrieval time by 20%
- Screen and prioritize incoming correspondences (avg
- 20 emails/day) by categorizing them into their types and ensuring they are handled by the necessary team member
- Coordinate with cross-functional teams to ensure compliance with invoicing and servicing in client contracts
- Act as a liaison between executive and clients/team members.
Lead Trainer
Rumble Boxing
Sydney, Australia
02.2023 - Current
- Conduct an average of 15 training sessions per week, surpassing the organization’s target by 25%
- Maintain a customer rating of 93% through regular feedback surveys
- Promoted to Lead Trainer in 11/23
- Fostered client relationships, building rapport and thus increasing member retention
- Acted as a liaison between corporate head office and studio staff members, relaying provided updates from meetings surrounding promotions and processes.
Business Development Representative
Equilibria, Women’s Wellness Company
Chicago, IL
08.2021 - 10.2022
- Qualified 300+ leads from marketing campaigns as sales opportunities using HubSpot
- Contacted 75+ potential clients daily through cold calls and emails
- Promoted from Sales Operations Associate to Business Development Representative in 06/2022
- Customized product solutions to increase customer satisfaction
- Built long-term trusting relationships with clients
- Proactively sought out new business opportunities in the market by creating and coordinating monthly activation events throughout Chicago
- Provided sales support and facilitated meetings with key customers and account executives.
Project Manager/Editor Intern
Founders Trust Podcast, Entrepreneurial Resource Podcast
02.2021 - 05.2021
- Assisted in producing and editing bi-weekly episodes and social media content focused on the podcast
- Project management, assisting in the process of creation to final delivery of episodes, reviewing podcast transcripts to ensure they are consistent with the audio, sending finalized transcripts to the podcast host for final review
- Uploaded episodes to all streaming platforms using SEO ‘key words’ that maximized user engagement
- Ensured all written content was brand-appropriate, SEO-friendly, and aligned with the overall strategy.
Education
BSB - Management, Entrepreneurship
DePaul University
11.2020
Skills
- Relationship/Project Management
- Interpersonal Communication
- Organization and Time Management proficiency
- Business Development
- Building Rapport
- Multitasking
- Proficient in English/Spanish
- Microsoft Excel, PowerPoint, and Word
Volunteer And Affiliations
- Little Brothers of the Elderly, Chicago, IL, August 2022, Present
- Victory Lap Sales Leadership Course, Chicago, IL, May 2022, June 2022
- Eerie School Mentor, Chicago, IL, September 2020, June 2021
- National Society of Leadership and Success, 09/2018, 11/2020
- IVHQ, Arusha, Tanzania, 10/2016, 12/2016
Timeline
Executive Administrative Assistant
Arc Energy Group
02.2023 - Current
Lead Trainer
Rumble Boxing
02.2023 - Current
Business Development Representative
Equilibria, Women’s Wellness Company
08.2021 - 10.2022
Project Manager/Editor Intern
Founders Trust Podcast, Entrepreneurial Resource Podcast
02.2021 - 05.2021
BSB - Management, Entrepreneurship
DePaul University
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