Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
Generic

Livia Shen

Wanniassa,ACT

Summary

Enthusiastic Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

2
2
years of professional experience

Work History

Intern Trainee

Yongzhen Rubber & Plastic Products Co., Ltd
07.2023 - Current
  • Completed research, and assisted in timely reporting
  • Interacted with customers in-person to provide information
  • Developed and maintained relationships with key internal stakeholders
  • Translated documents from English to Chinese
  • Translated documents from Chinese to English
  • Reviewed documents to identify and correct errors in punctuation, grammar, and translation
  • Observed quality assurance measures to increase customer satisfaction and promote sales
  • Sorted and organised products

Volunteer

St Vincent De Paul Society Thrift Stores
04.2023 - Current
  • Represented organisation positively and professionally while providing community with needed services.
  • Communicated with staff members to stay informed about volunteer opportunities and events
  • Investigated and resolved customer inquiries and complaints quickly
  • Greeted customers entering store and responded promptly to customer needs
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join community programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with line manager to solve problems and handle customer concerns.
  • Built relationships with customers to encourage repeat business

After-school Tutor

04.2022 - Current
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with students to complete homework assignments, identifying strengths and weaknesses to help them improve
  • Collaborated with parents to develop appropriate tutoring lessons
  • Taught students remotely using online video chat platform and other delivery channels

Education

Canberra Grammar School
Red Hill, ACT
12.2026

Trinity Christian School
Wanniassa, ACT
12.2022

Skills

  • Progress Reporting
  • Skills Development
  • Document Translation
  • Project Support
  • Troubleshooting
  • Organisation and Time Management
  • Problem-Solving
  • Confidence Building
  • Scheduling

Accomplishments

  • Received a Bronze Duke of Ed Award
  • Achieved a distinction in Grade 6 AMEB Flute
  • Achieved a pass in Grade 7 AMEB Flute


Hobbies

  • Music
  • Flute
  • Badminton
  • Cooking

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Intern Trainee

Yongzhen Rubber & Plastic Products Co., Ltd
07.2023 - Current

Volunteer

St Vincent De Paul Society Thrift Stores
04.2023 - Current

After-school Tutor

04.2022 - Current

Canberra Grammar School

Trinity Christian School

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Livia Shen