Livinia Eichmann
Buderim,QLD
Summary
Dedicated and compassionate support professional with extensive experience in mental health and disability services. Skilled in building strong relationships, effective communication, conflict resolution, and fostering inclusive environments. Now seeking a career change where I can apply my transferable skills, such as empathy, problem solving, and adaptability, to contribute to a new industry and continue making a meaningful impact.
Overview
3
3
years of professional experience
Work History
Disability Support Worker
CSBS
Nirimba, Qld
05.2025 - 09.2025
- Maintained accurate records of client progress and care provided.
- Implemented individualized care plans to meet client needs.
- Collaborated with healthcare professionals to ensure comprehensive support.
Complex Response Support Worker
Fina Australia
Woombye, Australia
09.2023 - 05.2025
- Provide support to clients with complex needs, including intellectual disabilities, autism, schizophrenia, bipolar disorder, and high-complex behaviours.
- Proficient in de-escalation and conflict resolution strategies to defuse potentially hostile situations, and prevent escalation.
- Conduct risk assessments, and evaluate current and potential situations.
- Think critically and make intelligent decisions in high stress situations.
- Work in a team to deliver tailored care and support in a safe environment.
- Work collaboratively with other team members to ensure best practices and the safety of all individuals in care.
Disability Support Worker
Evolving Support Services
Nambour, Australia
07.2023 - 09.2023
- Provided person centered care to clients with disabilities, including physical, mental and emotional needs.
- Helping clients to achieve their NDIS goals by developing important daily skills such as general household tasks, personal care, social skills, and budgeting, as well as improving their social skills and confidence.
- Developed positive relationships with clients, their families, and stakeholders to ensure the best care possible.
Mental Health Support Worker
Braveminds Social Services
Nerang, Australia
12.2022 - 06.2023
- Provide compassionate care that ensures the best outcomes for clients as well as maintain reliability, honesty, and the highest level of integrity.
- Empower clients to achieve their goals and live as independently as possible.
- Maintain detailed and accurate documentation such as shift notes, progress notes, incident reports and behavior charts.
Education
Bachelor of Psychological Science -
Griffith University
Gold Coast, QLD11.2021
Bachelor of Business -
Griffith University
Gold Coast, QLD11.2021
Certificate III - Health Services Assistance
TAFE
Southport, QLD11.2016
Certificate II - Health Support Services
TAFE
Southport, QLD11.2016
Skills
- Emotional support
- Team collaboration
- Person-centered care
- Time management
- Attention to detail
- Professional boundaries
- Empathy and patience
- Documentation and reporting
- Problem solving
- Verbal and written communication
Other
- NDIS Screening Check (Yellow Card)
- Working with Children Check (Blue Card)
- National Police Check and LCS2 Check
- Valid open drivers license
Accomplishments
- Active Member of the State Emergency Service
References
References available upon request.
Timeline
Disability Support Worker
CSBS
05.2025 - 09.2025
Complex Response Support Worker
Fina Australia
09.2023 - 05.2025
Disability Support Worker
Evolving Support Services
07.2023 - 09.2023
Mental Health Support Worker
Braveminds Social Services
12.2022 - 06.2023
Bachelor of Psychological Science -
Griffith University
Bachelor of Business -
Griffith University
Certificate III - Health Services Assistance
TAFE
Certificate II - Health Support Services
TAFE