Liyiling Sha
Sydney,NSW
Summary
Reliable sales with outstanding customer service skills and relationship- building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Jewellery Sales
FREYA PEARLS
Sydney, NSW
10.2022 - Current
- Operate separate social media accounts to expand customer base.
• Specialize in taking jewellery sales images and detail photos, style
fitting photos, etc.
• Greeted customers, helped locate merchandise, and suggested
suitable options.
• Displayed merchandise by arranging in appealing ways to boost
sales.
• Checked pricing, scanned items, applied discounts, and printed
receipts to ring up customers.
• Offered each customer top-notch, personal service to boost sales
and customer satisfaction.
• Stocked merchandise, clearly labeling items, and arranging
according to size or color.
• Answered customer questions about products and services, helped
locate merchandise, and promoted key items.
• Listened to customer needs and desires to identify and recommend
optimal products.
• Built customer loyalty and retention by delivering excellent shopping
experiences.
Sales of Second-hand Jewellery
Banshan
China
04.2020 - 07.2021
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Sell second-hand goods (including silver and 18K gold rings, gem stone rings and other accessories)
- Introduce products to customers
- Photographing second-hand accessories
- Responds to customers' questions and concerns
- After-sales service including returns and jewellery care
Education
Bachelor of Arts - Bachelor of Design in Fashion And Textiles
UTS
Sydney, NSW02-2024
Master of Teaching
USYD
Sydney, NSWSkills
- Sales strategics
- Sales floor operations understanding
- Problem-Solving
- Gemstones and types of precious metals
- Bilingual (Chinese and English)
- Flexible and Adaptable
- Self-Motivated
- Suggestive Selling
Timeline
Jewellery Sales
FREYA PEARLS
10.2022 - Current
Sales of Second-hand Jewellery
Banshan
04.2020 - 07.2021
Bachelor of Arts - Bachelor of Design in Fashion And Textiles
UTS
Master of Teaching
USYD
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