Liyuan ZhAnG
Dubbo,NSW
Summary
An international business graduate seeking a challenging position in a reputed organisation where I can learn new skills, expand knowledge and leverage my learning
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Administration Assistant
Maverick Bioscience Company
01.2024 - Current
- Increased team productivity with efficient scheduling and calendar management for staff meetings, appointments, and events.
- Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
- Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Retail Assistant
Chemist Warehouse
03.2023 - Current
- Stocked merchandise, clearly labelling items, and arranging according to size or color
- Greeted customers, helped locate merchandise, and suggested suitable options
- Used POS system to process sales, returns, online orders, and gift card activations
- Worked closely with shift manager to solve problems and handle customer concerns
- Increased sales and customer satisfaction through personalized servicing.
Production Technician
Maverick Bioscience Company
07.2022 - 12.2023
- Proficiently managed the production processes for various animal products, ensuring adherence to quality standards and production protocols
- Regularly recorded the necessary documents for daily production requirements including daily monitor sheet, packing list, sample checking sheet, which contributing to accurate and comprehensive record-keeping
- Executed thorough cleaning and disinfection procedures at the initiation and conclusion of production cycles, maintaining a hygienic and compliant production environment
- Diligently maintained records of various production data and contributing to the overall monitoring and improvement of production processes.
Waitress
Ohoo Korean restaurant
09.2022 - 04.2023
- Used cash registers and credit card machines to cash out customers
- Greeted new customers, discussed specials, and took drink orders
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Factory Labourer
Fletcher International Exports
12.2020 - 07.2022
- Wrapped meat produce to maintain quality, freshness and condition
- Adhere to safety and cleanliness standards and maintained equipment
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products
- Performed meat inspections and checked temperature environment to maximize food safety.
Food and beverage attendant
Tanoshi Japanese restaurant
11.2019 - 12.2019
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant
- Trained new waitstaff on proper food handling, customer service and safety procedures
- Answered customers' questions, recommended items, and recorded order information
- Used cash registers and credit card machines to cash out customers
- Greeted new customers, discussed specials, and took drink orders.
Dental Assistant
Oralux Dental Clinic
07.2018 - 08.2019
- Assisting dentist in all form of operation and procedures in the clinic Customer service and maintain good relationship with patients Managing roster for other dental assistants and staffs in the clinic Managing and organizing all patient records
Age Care Worker
Jiujiang Hongxing Nursery Home
02.2018 - 07.2018
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Reduced falls and injuries among residents by implementing tailored exercise programs.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Organized special events for residents that promoted participation, enjoyment, and community involvement.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Sales and Export Department Manager
hong Kong Papeterie Pty Ltd
07.2015 - 07.2018
- Maintaining good business relationship with both customers and suppliers to increase the efficiency of the trade Schedule and plan the delivery of the trade Increase sales through negotiations
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
Education
BBA - Bachelors in International Business
Jiangxi normal University
Certificate IV in Ageing Support
MRT College Australia
Sydney, NSW02.2023
Skills
- Excellent time management and problem-solving skills
- Great attention to details in finding and fixing errors
- Proficient computer skills including Excel, Word and PowerPoint
- Persuasive Selling
- Telephone Reception Database Entry
- File Organising
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Certification
Certificate IV in Ageing Support
First Aid Certificate
Timeline
Office Administration Assistant
Maverick Bioscience Company
01.2024 - Current
Retail Assistant
Chemist Warehouse
03.2023 - Current
Waitress
Ohoo Korean restaurant
09.2022 - 04.2023
Production Technician
Maverick Bioscience Company
07.2022 - 12.2023
Factory Labourer
Fletcher International Exports
12.2020 - 07.2022
Food and beverage attendant
Tanoshi Japanese restaurant
11.2019 - 12.2019
Dental Assistant
Oralux Dental Clinic
07.2018 - 08.2019
Age Care Worker
Jiujiang Hongxing Nursery Home
02.2018 - 07.2018
Sales and Export Department Manager
hong Kong Papeterie Pty Ltd
07.2015 - 07.2018
BBA - Bachelors in International Business
Jiangxi normal University
Certificate IV in Ageing Support
MRT College Australia
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