Liz Agafonoff
Roleystone ,Western Australia
Summary
Accomplished Discipline Manager at Child and Adolescent Health Service, adept in staff development and complex problem-solving. Spearheaded change, enhancing service delivery and staff retention. Excelled in cross-functional team leadership and operational risk management, significantly improving service outcomes and efficiency. Demonstrates advanced communication and leadership, driving growth and excellence in clinical and operational practices.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Discipline Manager Social Work
Child and Adolescent Health Service - Child Development Service
Armadale , WA
09.2012 - Current
- Management of the CDS social work team, including HR, recruitment, succession planning, supervision, performance management, OSH, and clinical consultation, to provide the best possible service to CDS clients.
- Contributed to projects focused on developing resources, policies, and service pathways for CDS.
- Management of staffing and contracts for Social Work to improve equity of service delivery, and future planning for succession and retention of staff.
- Established and strengthened discipline-specific networks and cross-departmental connections to improve outcomes.
- Subject matter expert providing consultation and advice on child protection concerns, and the use of the HDWA child protection guidelines.
- Ongoing management, planning, and development of social work services metro-wide in the Child Development Services, in line with CAHS values and strategic plans.
- Active management of change in the workplace enhances service delivery, staff skills, and the achievement of KPIs.
- Involvement in quality improvement at both the service-wide and individual clinical practice levels. Including the development and implementation of training and systems to support clinical practice and service delivery.
- Leadership skills in maintaining a positive work environment for staff, and motivating them to continue to learn and develop as clinicians, supervisors, and people.
- Problem-solving issues related to staffing, waitlist management, meeting benchmarks, providing outcome-reportable measures, and the ongoing development of guidelines and processes for the social work team.
- Use of available technology to support work practices and efficiencies, e.g. Power BI data, Kapish.
- Knowledge of and skills in identifying and using relevant CDS, CACH, HDWA, OSH, and broader government policy, procedures, and guidelines in supporting the delivery of clinical practice and service development.
A/ Discipline Manager Social Work
Child and Adolescent Health Service - Child Development Service
Armadale , WA
06.2009 - 10.2025
- Carried out responsibilities assigned to current position effectively.
- Handled diverse caseload demanding advanced problem-solving and critical care expertise.
- Implemented an annual discipline-specific planning day and regular team meetings to improve communication and develop team identity.
- Steered change processes to successfully implement the Discipline Manager framework.
Education
Bachelor of Arts - Social Work
Curtin University
Perth, WA11-1992
Skills
- Staff development including clinical supervision, coaching and mentoring
- Advanced verbal and written communication skills able to delivery clear communication on complex issues
- Complex Problem-solving capacity
- Leadership skills using a growth mindset
- Cross-functional team management, including change management
- Operational skills in risk management, resource allocation, and regulatory compliance
- Recruiting and interviewing experience, and the ability to develop and retain staff
- Ability to manage emergency responses in the workplace
- Highly developed documentation and reporting skills
- Skilled in Dispute Resolution
Affiliations
Roleystone Neighborhood Family Centre.
Chairperson 2018 - current
Volunteer since 2007
Australian Association of Social Workers
Brance Committee Member 2024 - current.
Certification
- Full member of the Australian Association of Social Workers.
- Class C driver's license.
Referee
Jessica Smith
A Manager, Child Development Service
Level 2, 2 Mill Street, Perth, WA 6000
PO Box S1296, Perth, WA 6845
0418 401 804
Jessica.smith3@health.wa.gov.au
Timeline
Discipline Manager Social Work
Child and Adolescent Health Service - Child Development Service
09.2012 - Current
A/ Discipline Manager Social Work
Child and Adolescent Health Service - Child Development Service
06.2009 - 10.2025
Bachelor of Arts - Social Work
Curtin University