Liz Bugden
Wollongbar
Summary
Dynamic professional with a proven track record in operations management and customer relations. Skilled in project management and driven to enhance efficiency, I successfully streamlined processes, reducing overhead costs while delivering exceptional service. Adept at purchasing and planning, I prioritize attention to detail to achieve organizational goals.
Overview
31
31
years of professional experience
Work History
Business Owner
Impress Labels & Print
10.2014 - Current
- Managed client relationships, providing exceptional service to meet diverse needs and requirements.
- Managed daily operations, ensuring smooth workflow and efficient service delivery.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Streamlined processes to improve operational efficiency and reduce overhead costs.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Administrative Manager
RLA Building Design
12.2005 - Current
- Developed and implemented administrative policies, ensuring compliance with industry standards and best practices.
- Executed budget planning and expense tracking initiatives, contributing to financial oversight and resource allocation.
- Enhanced data management systems, increasing accuracy in reporting and accessibility of information across departments.
- Directed project workflows, aligning resources with strategic objectives to support organizational goals effectively.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Oversaw scheduling and coordination of meetings, optimizing time management for executive leadership.
- Managed vendor relationships to secure services and supplies, negotiating favorable terms for the organization.
- Updated reports, managed accounts, and generated reports for company database.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Cashier
Alstonville Newsgency
02.2012 - 06.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Managed inventory levels by restocking shelves and conducting regular inventory checks.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Sales/Administrative Assistant
Mills Bricks & Pavers
01.2006 - 12.2007
- Coordinated sales order processing, ensuring timely and accurate completion.
- Managed customer inquiries, providing exceptional service and support.
- Organized and maintained sales documentation, enhancing accessibility for team members.
Purchasing Officer
The Good Guys
04.2004 - 12.2005
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Reduced purchasing lead times through proactive communication with suppliers and close monitoring of order progress.
- Analyzed market trends to inform purchasing decisions and drive strategic sourcing initiatives.
Sales/Personal Assistant/Purchasing Officer
Cummings Retravision
04.1995 - 12.2003
- Managed scheduling and calendar coordination for executive team
- Organized and maintained office files, ensuring efficient document retrieval
- Prepared meeting agendas and took minutes, documenting key discussions
- Facilitated communication between departments to streamline operations
- Trained junior staff on procedures and best practices.
Education
Bachelor of Social Science - Human Resources
Southern Cross University
NSWCertificate - Responsible Service of Alcohol
North Coast Community College
Alstonville, NSW03-2023
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Project management
- Purchasing and planning
- Operations management
Timeline
Business Owner
Impress Labels & Print
10.2014 - Current
Cashier
Alstonville Newsgency
02.2012 - 06.2019
Sales/Administrative Assistant
Mills Bricks & Pavers
01.2006 - 12.2007
Administrative Manager
RLA Building Design
12.2005 - Current
Purchasing Officer
The Good Guys
04.2004 - 12.2005
Sales/Personal Assistant/Purchasing Officer
Cummings Retravision
04.1995 - 12.2003
Bachelor of Social Science - Human Resources
Southern Cross University
Certificate - Responsible Service of Alcohol
North Coast Community College