Liz Caruana
Summary
With a wealth of experience in Health Administration roles, I am passionate about using my skills to support teams who provide invaluable services to the most vulnerable in our community.
Overview
13
13
years of professional experience
Work History
Clinical Support Officer - CAMHS
HNE LHD
09.2023 - Current
- Under the direction of the Service Manager, maintain rosters including approved roster changes through SARA
- Undertake administrative tasks related to organising, scheduling and provision of documents to staff for annual performance reviews
- Undertake regular reporting through RAP and My Health Learning to support adherence to KPI's and organisational requirements
- Purchasing and procurement functions using iProcurement and liaising with HealthShare
- Undertake administrative tasks related to organising, scheduling and minuting monthly meetings
Executive Administration Officer – Mental Health
HNE LHD
11.2013 - 11.2021
- Monitoring and coordinating the update of Mental Health procedures
- Undertake administrative duties relating to Accreditation preparation including scheduling and coordinating the 5 day survey across the HNE
- Responding to complaints while ensuring accurate recording in IMS and coordinating a timely response
- Undertake preparation of agendas and completion of minutes for regular monthly meetings
A/Deputy Manager – QAARC
HNE LHD
11.2017 - 09.2019
- Supporting the manager to complete tasks surrounding quality improvement, accreditation, auditing and complaints management
Project Officer - CAMHS
HNE LHD
03.2015 - 06.2015
- Completed research into Perinatal models of care including consulting and interviewing key stakeholders
- Completed report recommendations regarding service direction
Administration Officer - Child and Family Health Team
HNE LHD
01.2012 - 11.2013
- Greeting patients at main reception, medical typing, clinic management, appointment scheduling, maintenance requests and Medicare billing
Recruitment Officer - Health Support Services
NSW Health
09.2011 - 01.2012
- Processing recruitment actions for NSW Health, liaising with customers of NSW Health and supporting users in the technical aspects of the system
Education
Standard MHFA For The Workplace
Mental Health First Aid Australia
11-2024
Business Administration III
TAFE NSW
NSW12-2010
Skills
Extensive experience in a range of Administrative roles within HNE Mental Health
Extensive experience in the use of HNE LHD systems including Health Roster, iProcurement, RAP, CHIME, SARA, My Health Learning, Microsoft Teams, Booking Intelligence as well as the Microsoft Office Suite
Extensive experience working autonomously to manage workload under the direction of the Manager in line with Service priorities
Ability to work as part of a team, maintain confidentiality, communicate effectively with internal and external stakeholders
Timeline
Clinical Support Officer - CAMHS
HNE LHD
09.2023 - Current
A/Deputy Manager – QAARC
HNE LHD
11.2017 - 09.2019
Project Officer - CAMHS
HNE LHD
03.2015 - 06.2015
Executive Administration Officer – Mental Health
HNE LHD
11.2013 - 11.2021
Administration Officer - Child and Family Health Team
HNE LHD
01.2012 - 11.2013
Recruitment Officer - Health Support Services
NSW Health
09.2011 - 01.2012
Standard MHFA For The Workplace
Mental Health First Aid Australia
Business Administration III
TAFE NSW
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