Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Ilchuk

Huntingdale,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience

Work History

Orders Administration

Transtek Pty Ltd
08.2016 - Current
  • Work directly with procurement and operational teams as distribution to develop order processes and efficiencies
  • All order related activities, order entry, expediting to ensure OTD, order updates, invoicing
  • Receiving”” materials, in SAP and invoicing the customer, based on contractual Incoterms or milestones achieved
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Receive orders through Order Queues, fax or email
  • Maintain quote/order Pending Processing files/reports and ensure timely processing by following up with field contacts on questions and actions to enable processing

Office Administrator

Powerforce
08.2001 - 02.2002
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Assisted with coordination and hosting of company events.
  • Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
  • Booked flights, car rentals and hotel accommodations for business travel for the Director.

Administrator /Bookkeeper

JLB Contracting
01.1999 - 04.2001
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Entered and maintained departmental records in company database.
  • Collected, validated and distributed information to employees.

Receptionist Administrator

Interseal Pty Ltd
01.1996 - 01.1999
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.
  • Monitored visitor access and maintained situational awareness to promote on-site security and safety.
  • Scheduled initial and return appointments for [Type] clients, adhering to internal policies while accommodating individual customer needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Acted as first point of contact and set appointments for prospective clients.

Education

Administration And Secretarial Course -

Receptionist Services Training College
Perth, WA
12.1995

High School Diploma -

Kelmscott Senior High School
Kelmscott, WA
12.1995

Skills

  • Recordkeeping Requirements
  • Accurate Order Fulfillment
  • Vendor Relations
  • Data Systems
  • Time Management
  • Customer Accounts Management

Timeline

Orders Administration

Transtek Pty Ltd
08.2016 - Current

Office Administrator

Powerforce
08.2001 - 02.2002

Administrator /Bookkeeper

JLB Contracting
01.1999 - 04.2001

Receptionist Administrator

Interseal Pty Ltd
01.1996 - 01.1999

Administration And Secretarial Course -

Receptionist Services Training College

High School Diploma -

Kelmscott Senior High School
Elizabeth Ilchuk