Accomplished Trainer & Assessor at SunRay EduTraining, leveraging expertise in Course Development and Student Engagement to enhance learning outcomes. Demonstrated success in designing dynamic online workshops, evidenced by the website I have designed and running currently - www.sunrayedutraining.com.au
Overview
18
18
years of professional experience
1
1
Certification
Work History
Trainer & Assessor
SunRay EduTraining
01.2022 - Current
Designed and developed online workshops, lesson plans, PowerPoint presentations and resources for SunRay EduTraining's Website.
Take bookings/create classes for workshops and first aid courses
Maintained up-to-date knowledge of industry best practices, attending professional conferences and participating in ongoing training opportunities.
Conduct online zoom classes.
Provided one-on-one mentoring to help individuals reach their full potential within the organisation.
Run payroll, BAS statements & maintain Xero account up to date.
Liaison with other organisations and RTO's.
Set up & clean workshop/class equipment & resources.
Developed customised training materials for various industries, ensuring relevance to the target audience.
Facilitated workshops such as PEG Feeding, Manual Handling, Medication Administration, Dementia Care, Epilepsy & Midazolam and Diabetes & BGL Testing.
Custodial Correctional Officer
Queensland Corrective Services
04.2014 - 05.2018
Enhanced prisoner safety by conducting thorough cell searches and confiscating contraband materials.
Conducted prisoner transfers securely, ensuring minimal risk to public safety during transportation procedures.
Provided mentoring and guidance to newer officers as needed.
Reduced incidents of violence through effective conflict resolution strategies among prisoners.
Supported fellow officers during high-stress scenarios, maintaining composure under pressure and making decisive decisions quickly as needed.
Proactively identified potential security risks or vulnerabilities within the facility and implemented appropriate measures to address these concerns in a timely manner.
Observed and supervised prisoners throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Interviewed prisoners to obtain information and assess needs.
Administered urine tests to prisoners.
Worked as the landscape officer and trade instructor.
Worked a various rostering arrangements covering a 24/7 operation, with standard 12-hour shifts.
Restrain & control non-compliant prisoners in accordance with Departmental Policies & Guidelines.
Assist In Nursing (Peadiatrics)
Mater Health Services
08.2010 - 01.2014
Supported infants & children with Congenital Central Hyperventilation Syndrome.
Taking vital observations hourly when asleep.
Changing & suctioning tracheostomy tubes.
Supported people with Gastroscopy Feeding.
Being part of a 24-hour program, working 12-hour shifts.
Supported families navigating complex healthcare systems by providing guidance on available resources and assistance programs.
Maintained accurate inventory of medical supplies and equipment, ensuring a well-stocked and organised work environment for healthcare staff.
Established rapport with clients & their families, fostering trust and open communication to support their overall wellbeing.
Administered medications and treatments as prescribed by physicians.
Mental Health & Disability Support Worker
HealthCare Australia
02.2008 - 02.2012
Reduced client anxiety through active listening, problem-solving, and crisis intervention techniques.
Worked with people who had challenging behaviours and mental health disorders.
Supported clients in achieving personal goals through goal-setting exercises and step-by-step guidance.
Recognised and responded to signs of potential self-harm or suicide risk, utilising appropriate intervention strategies and resources to ensure client & staff safety.
Promoted a safe environment for clients by monitoring behaviours and implementing safety protocols when necessary.
Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
Developed and implemented activities to help clients develop social and independent living skills.
Educated clients and families about mental health issues, treatments and resources.
Disability Support Worker
Hervey Bay Community Access
01.2007 - 08.2008
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting clients.
Supported people with a variety of disabilities including, ABI's, intellectual disabilities, physical disabilities, mental health disorders & cognitive disabilities.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Assisted clients in reaching personal goals through targeted skill-building activities and a centre-person approach.
Adhered to company requirements for client interactions and care standards.
Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
Assisted clients in accessing housing, financial assistance and other community resources.
Managed caseload to satisfy multiple clients with diverse needs.
Education
No Degree -
Urangan State High School
Urangan, QLD
01.2007
Skills
Course & Lesson Planning
Training Needs Analysis
Course Development
Student Engagement & Rapport
Online Instruction
First Aid
Multimedia Creation
Attention to Detail & quick decision-making
Documentation and Recordkeeping
Compliance Training
Online training experience
Business Administration
Training Video Production
Certification
Certificate IV in Training & Assessment - 2024
Certificate III in Individual Support (Ageing & Disability) - 2024
Social Psychology Diploma - 2023
Certificate III Correctional Practice (Custodial) - 2016