Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Liz Lockyear

Manjimup,WA

Summary

I am a forward-thinking and reliable Manager with comprehensive experience in aged and disability care. I am able to implement new processes and am committed to driving improvements through innovation and leadership. I am a decisive leader with good planning and organizational skills with an exceptional work ethic and desire to go above and beyond to exceed organisational expectations. I am focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Manager Home and Community Care

Shire of Manjimup
Manjimup, WA
09.2009 - Current
  • Manage the Commonwealth Home Support Program (Aged Care), Home Care Packages Program (Aged Care) and the National Disability Insurance Scheme Program (Disability Services) for up to 400 consumers and participants.
  • Recruit and monitor employee performance including mentoring, performance reviews and training to improve employee effectiveness and skills for up to 40 staff.
  • Exercise good judgment and decision-making in escalating concerns and resolving issues.
  • Provide leadership through organizational change and crisis situations.
  • Ensure compliance with all applicable laws, regulations and industry standards.
  • Facilitate continuous improvement meetings to review consumer and staff feedback, monthly audits, program compliances and create and implement action plans to ensure best practices.
  • Develop effective policies and procedures and support employees to understand and follow them.
  • Establish processes to ensure efficient workflow throughout the organization.
  • Monitor budgets up to $4 million and expenditures to ensure cost-effectiveness while maintaining quality services.

Education

Norton Hill Comprehensive School
United Kingdom

Skills

  • Team Leadership
  • Staff Training and Development
  • Budget Control
  • Strategic Planning

Affiliations

  • I enjoy creating jewellery and sculptures using polymer clay.
  • I love to read and listen to talking books.
  • I love to travel and explore other cultures.

Certification

  • Refer to certificates and qualifications attached.

References

References available upon request.

Timeline

Manager Home and Community Care

Shire of Manjimup
09.2009 - Current

Norton Hill Comprehensive School

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Liz Lockyear