· Reception duties
· Customer enquiries (face to face and phone)
· Tenant enquiries (face to face and phone)
· Receipting PO’s in Scanman
· Requesting PO’s/Receipting from Operations
· Ensure Height, Work & Induction Permits are completed by Tradespeople
· Call contractors when required for tenancy repairs, getting sign off from Operations or CM.
Weekly
· Manual billing/Sundry charges for ad hoc charges
· Charges such as Electricity, Trade Waste, Hoarding, Aircon repairs, Fire alarms, Grease trap, Water (twice per year only)
· Monday -email Run sheet to RMS, Retailer Hours to Admin Mgr, Daily Inspection & Spillage reports save on iDrive, Timesheet to Elite (where applicable)
· Delivery of company policy memos via email and face to face, to tenants when instructed by CM.
Monthly
· Read meters for those tenants who have storage facility in Centre. Send out invoices and log into Recharge upload sheet (training required as can be challenging)
· 1st of month - upload new sales spreadsheet
· Follow up collection of sales figures with tenants. Send out reminder email 1 week before due date
· 14th of month -Centre sales upload into JDE, complete integrity reports and run sales reports. Send to CM.
· 16-17th of month – When instructed, Re-run sales reports, send to CM. Upload into ECM and complete checklist as these things above are done.
· Sign off of all Permits -save into i drive
· Manual billing and Scanman cut off dates -ensure all invoices processed before close date.
Reports
· Public Liability Certificatess (Twice per month)
· ATB Report (Amount due for rent) (Weekly -
Lost & Found (monthly depending on amount received at Centre)