Liz Ziserson
Oakleigh
Summary
I am an experienced, flexible, and dedicated administration operator holding a visa with full working rights. I possess great communication and interpersonal skills. Highly motivated and eager to learn and contribute. Currently seeking a part-time office administrator/clerk role and open to offers.
Overview
17
17
years of professional experience
Work History
Aged Care Housekeeper
Cleandustry
04.2023 - 06.2024
- Providing a sense of security by offering friendly conversation and companionship to elderly homeowners and ensuring their home is clean and well-maintained
- Cooking food according to homeowners' instructions
- Vacuuming, dusting, cleaning, mopping, sanitising surfaces
- Ironing and folding laundry
- Maintaining standards of hygiene and cleanliness
- Keeping work tools and kitchen equipment tidy and in order
- Built up a good client base by being trustworthy, friendly, punctual, reliable and expertly doing the job within a set timeframe.
Administration Operator
Crow Electronic Systems Ltd
08.2018 - 10.2022
- Created, updated, and maintained factory product documentation, versions and operation instructions
- Responsible for ensuring continuous and accurate work of the factory production teams which encouraged project deadlines to be met
- Monitored and maintained quality standards of all documents
- Consistently kept office neat, tidy and organised which made it easy to find and maintain documents resulting in more time and cost efficiency.
Senior Technical Support Engineer
“Genie” Business Computing Ltd
03.2016 - 07.2018
- Responsible for cloud solutions and ransomware handling
- Managed users and permissions
- Analysed system performance, troubleshot complex issues, restored backups
- Installed various anti-viral protection software and performed system virus cleaning
- Providing on-site customer-facing support and service
- Successfully handled complex ransomware incidents and built strong trustworthy relationships with customers by providing professional services.
Technical Support Engineer
Leumi Bank Ltd
03.2013 - 03.2016
- Provided face-to-face and phone support to managers and other bank employees
- Facilitated troubleshooting and configuration of the organization’s servers, end point workstations and various banking systems
- Regularly maintaining clean and tidy work environment
- Successfully completed the work load at one of largest banks in Israel.
Help Desk Agent
Isracard Ltd
10.2009 - 03.2013
- Acted as the first line of contact for employees at the largest credit card company in Israel
- Answered calls
- Resolved technical issues
- Maintained a clean, tidy workstation that adhered to safety regulations
- Ability to remain calm under pressure with challenging customers meant issues were resolved quickly and efficiently
- Being friendly, helpful and calm resulted in a good reputation, which encouraged numerous repeat customers and higher turnover.
Computer Network Administrator- Sergeant
IDF
10.2007 - 10.2009
- Full mandatory service at the Israeli Defence Forces
- Installed and configured computers, operating systems, printers and other end-user and workstation equipment
- Successfully utilised a wide range of different military systems whilst ensuring safety and security measures were upheld.
Education
NESS Technologies College (Israel)
Centre of Computing and Information Systems (Israel, Mamram, IDF)
Centre of Computing and Information Systems (Israel, Mamram, IDF)
Skills
- Very organised and detail-oriented
- Great troubleshooting skills
- High flexibility and adaptability
- Quick learner, responsible and self-disciplined
- Cultural diversity
- Strong organisational and analytical skills
- Proficiency with computers and MS Office tools
- Languages: Russian, Hebrew, English
References
References available on request
Timeline
Aged Care Housekeeper
Cleandustry
04.2023 - 06.2024
Administration Operator
Crow Electronic Systems Ltd
08.2018 - 10.2022
Senior Technical Support Engineer
“Genie” Business Computing Ltd
03.2016 - 07.2018
Technical Support Engineer
Leumi Bank Ltd
03.2013 - 03.2016
Help Desk Agent
Isracard Ltd
10.2009 - 03.2013
Computer Network Administrator- Sergeant
IDF
10.2007 - 10.2009
NESS Technologies College (Israel)
Centre of Computing and Information Systems (Israel, Mamram, IDF)
Centre of Computing and Information Systems (Israel, Mamram, IDF)
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