Liza Bowen

• Used [Software] to compile [Type] data and create visually appealing charts and graphs for reports and presentations.
• Shared information on [Product or Service] with audience to achieve improved branding.
• Evaluated current processes to develop improvement plans.
• Investigated and resolved delicate situations involving trade with values of up to $[Amount].
• Collaborated on [Type] strategies to increase profits for [Type] business.
• Restructured procedures through coordination with compliance director to create and execute projects.
• Created and optimized records management strategies to coordinate and protect information.
• Recommended [Type] operational improvements based on tracking and analysis of [Type] data.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Adhered to legal and contractual requirements for compliant contract processes.
• Monitored incoming contracts and service agreements for correct pricing and information.

• Provided safety education and technical training to maintenance crew to establish equipment repair standards.
• Managed maintenance team of [Number] employees and coordinated repair schedule according to priority level.
• Administered [Type] and [Type] maintenance requests and saw orders through to completion.
• Performed quality assurance steps for [Number] repairs to approve equipment for use.
• Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
• Optimized productivity by eliminating downtime, efficient budgeting, allocating tasks and maintaining high standards of safety and quality.
• Developed maintenance reports to assess program success and inform operational decisions.
• Scheduled and oversaw maintenance, repair and installation activities.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Created and maintained daily and weekly reports for upper management.
• Organized ongoing maintenance schedules to boost system performance.
• Contributed to development, implementation, and execution of maintenance programs.
• Monitored safety compliance to maintain strict standards and protect team members from harm.
• Tracked maintenance activity using [Type] software to confirm compliance with industry requirements.

• Adhered to legal and contractual requirements for compliant contract processes.
• Monitored incoming contracts and service agreements for correct pricing and information.
• Drafted, reviewed and revised contracts for accuracy and completeness.
• Prepared and issued reports on contract performance and compliance.

Managed all aspects of small office.

compiled tenders for government and non government projects.

Hands on field site work as required to assist scientists with collation of data for surveys.

• Communicated with clients and service providers to provide updates on work progress.
• Resolved customer complaints and issues to drive satisfaction and loyalty.
• Coordinated and monitored service activities to confirm work met all requirements.
• Assessed customer needs and developed solutions to meet needs.
• Managed and coordinated service teams to achieve successful completion of service projects.
• Maintained accurate records and full compliance with government regulations and agency guidelines.
• Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
• Prepared reports on service performance metrics and key indicators for management review.
• Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs.
• Established and maintained service schedules for several projects to help plan organize workload.
• Evaluated customer needs and feedback to drive product and service improvements.
• Gathered, organized and input information into digital database.
• Educated staff on organizational mission and goals to help employees achieve success.
• Developed and updated tracking spreadsheets for process monitoring and reporting.
• Created and managed project plans, timelines and budgets.

• Supervised crew of over 180 employees.