Lizaan Van Der Merwe

Retail Assistant

Globe Mitre 10

Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Maintained tidy and organized store environment to comply with cleanliness standards.
Collaborated with team members to accomplish sales goals and improve overall store performance.
Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Actively engaged customers to provide general assistance and information on store merchandise.
Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Processed transactions accurately, balancing cash registers at the end of each shift.
Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Assisted customers with prompt and polite support in-person and via telephone.
Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Resolved customer complaints professionally, maintaining a positive brand image.
Maintained an organized backroom for easy access to stock when replenishing shelves.
Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
Answered incoming calls and emails to provide product information, features and benefits.
Enhanced customer loyalty with personalized shopping assistance, leading to repeat visits.
Updated product pricing and signage to reflect current promotions and discounts.
Provided training and guidance to new staff, ensuring high level of service quality.
Gathered customer feedback to inform future business decisions and improve service delivery.
Streamlined checkout process, reducing wait times for customers.
Implemented promotional campaigns, increasing customer engagement and sales.
Managed cash register operations to ensure accurate financial transactions.
Coordinated with suppliers to ensure timely delivery of new stock.
Maintained cleanliness and organization of store, creating welcoming environment for customers.
Participated in staff meetings to discuss sales targets and strategies for achieving them.
Conducted inventory checks to maintain optimal stock levels, ensuring product availability.
Facilitated product returns and exchanges, maintaining customer satisfaction and loyalty.
Improved customer satisfaction by promptly addressing and resolving complaints.
Educated customers on product features and benefits, leading to informed purchase decisions.
Compiled daily sales reports to track progress and identify areas for improvement.
Increased sales floor efficiency by restocking shelves and organizing merchandise to maintain appealing store layout.
Boosted store's reputation through courteous and professional customer service.
Enhanced store security by monitoring for potential theft and promptly reporting suspicious activity.
Supported team members during peak hours to ensure smooth store operations.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Used in-store system to locate inventory and place special orders for customers.
Built customer loyalty and retention by delivering excellent shopping experiences.
Prioritized helping customers over completing other routine tasks in store.
Developed strong rapport with customers and created positive impression of business.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Monitored customers for signs of security concerns and escalated issues to management.
Recommended complementary purchases to customers, increasing revenue.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Performed cash, card, and check transactions to complete customer purchases.
Wrapped, boxed and weighed bakery department products.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Summary

Overview

Work History

Retail Assistant

Education

Year 12 -

Skills

Certification

Timeline

Retail Assistant

Year 12 -

Similar Profiles

Shane RobertsonShane Robertson

Lola O'BrienLola O'Brien

Jorja RoseJorja Rose