LIZETTE MARR
Bogangar,NSW
Summary
I am a driven young lady ready to take on any task. I am also a mother of a 3 year old boy so I can definitely take on any challenge. I have most of my experience in hospitality / the food industry which has taught me many skills used in any workplace. Recently I found a love for furniture restoration so I am currently running my own little business from home. Doing this has excited my creativity and taught me many skills used to run a small business. I am a reliable and hard worker. I am looking forward to applying my skills to a workplace where I can grow and succeed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Rental Sales Agent and Senior Supervisor
Avis Budget Group / Apex Car Rentals
Gold Coast, QLD
02.2023 - 07.2024
- Internal job transfer from Avis / Budget to Apex car rentals
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
- Executed sales and marketing initiatives to increase revenue for company.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored staff members in their career development.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Monitored market trends to stay competitive with pricing strategies and promotional offers.
- Performed regular inventory checks, ensuring accurate stock levels for smooth rental operations.
- Contributed to company growth by achieving individual sales goals while supporting overall team objectives consistently.
- Provided comprehensive training for new employees on company policies and software applications.
Furniture Restorer
Self Employed
Gold Coast, QLD
- Rightly Restored is my business I run from home
- Tasks Include:
- Interacting with customers
- Write Quotes and Invoices
- Sand and repaint furniture
- Restore old furniture
- Managing business expenses
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Agent
EFCOMM
Gold Coast, QLD
09.2022 - 10.2022
- Customer Interaction
- Apply sales skills to the workplace
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Explained features and advantages of Type products or services to promote sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Sales Representative
TMT Marketing
06.2022 - 08.2022
- Customer Interaction
- Apply sales skills to the workplace
Lead Generator/ Receptionist
Ray White
03.2022 - 05.2022
- Cold calling local home owners
- Cleaning Client Data
- Organise property appraisals
- Answer phone calls
- Transfer customers to other lines
- Email documents to other employees
Chef/ Bartender
Zone Bowling
12.2021 - 02.2022
- Food Preparation
- Managing Stock Levels
- Food Safety
- Running a kitchen
- Make alcoholic beverages
- Make non alcoholic beverages
- Handling money
- Till
Customer Service
Marshall, The Star Casino
12.2020 - 02.2021
- Cleaning Kitchen and Bar
- Woking in a team
- High communication
- Social Distancing, Manage large groups of people
- Keep customers safely distanced
Apprentice Chef
The Star Casino
Gold Coast, QLD
07.2017 - 02.2020
- Food preparation
- Food hygiene practices
- Running cooking sections during busy service Time management
- Ordering and checking stock
- Participated in apprentice take-over dinner at level nineteen
- Menu costing
- Designed desserts
- Competed in baking competitions.
- Prepared cooking ingredients for chef.
- Maintained well-organized mise en place to keep work consistent.
- Operated commercial cooking and baking equipment in support of head chef.
- Used food inventory and supplies resourcefully to prevent waste and avoid unnecessary ordering from vendors.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Performed other tasks as assigned by sous chef or chef
- Set up food stations by following chef's orders.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Seasoned and marinated cuts of meat, poultry and fish.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Planned and directed high-volume food preparation in fast-paced environment.
- Collaborated with staff members to create meals for large banquets.
Customer service
Donut Decorator, Donut King
01.2016 - 12.2016
- Food hygiene practices
- Waitressing
- Handling money
- Decorating Donuts
- Making cold beverages
Education
Certificate III - Commercial Cookery
Tafe Queensland
Brisbane, QLD02.2020
Skills
- Hard Worker
- Great communication skills
- Quality customer service
- Sales experience
- Fast learner
Certification
Certificate 3 in Commercial Cookery
RSA certificate
Timeline
Rental Sales Agent and Senior Supervisor
Avis Budget Group / Apex Car Rentals
02.2023 - 07.2024
Sales Agent
EFCOMM
09.2022 - 10.2022
Sales Representative
TMT Marketing
06.2022 - 08.2022
Lead Generator/ Receptionist
Ray White
03.2022 - 05.2022
Chef/ Bartender
Zone Bowling
12.2021 - 02.2022
Customer Service
Marshall, The Star Casino
12.2020 - 02.2021
Apprentice Chef
The Star Casino
07.2017 - 02.2020
Customer service
Donut Decorator, Donut King
01.2016 - 12.2016
Furniture Restorer
Self Employed
Certificate III - Commercial Cookery
Tafe Queensland